Association between workplace bullying and nurses' professional quality of life: The mediating role of resilience

Peng, Jie; Luo, Huifang; Ma, Qing; Zhong, Yajing; Yang, Xiangwei; Sun, Xiaoming; Wang, Xiaojun; He, Jingxin; Song, Yang

doi:10.1111/jonm.13471

Cited by 17 publications

(32 citation statements)

References 48 publications

(55 reference statements)

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“…Speci cally, the more severe the workplace bullying that nurses experienced, the less pleasure and satisfaction they felt at work, and the higher the level of burnout and secondary trauma they incurred. These ndings are consistent with Jie Peng's study [12], which indicated that long-term exposure to bullying work environments, such as harassment, offense, and isolation, would increase nurses' physical and mental consumption, leading to a decrease in their work accomplishment and compassion satisfaction. At the same time, it would exacerbate mental and emotional burnout, helplessness, anxiety, and other adverse psychological reactions, and aggravate the secondary trauma of nurses [12,16].…”

Section: Intermediary Effect Testsupporting

confidence: 88%

“…That is to say, coping style is the intermediary variable between job stress and burnout. The study found that workplace bullying hurt nurses' compassion satisfaction and had a positive impact on empathy fatigue [12], and coping styles had a signi cant predictive effect on nurses' professional quality of life [19]. So far, there are no reports regarding the role of coping styles as mediating variables in workplace bullying and professional quality of life among nurses.…”

Section: Introductionmentioning

confidence: 99%

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The mediating role of coping style between nurses’ workplace bullying and professional quality of life

Jiao

Chen

et al. 2023

Preprint

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Aims This study aimed to explore the relationship between workplace bullying among nurses and their professional quality of life, as well as the mediating role of coping styles between the two factors. Background In China, the overall status of nurses' professional quality of life is not optimistic, and the problems of low compassion satisfaction and high empathy fatigue persist. Workplace bullying, which is a serious worldwide problem, can hurt the mental health and professional quality of nurses. However, it has still not attracted enough attention from managers. Methods The study used a cross-sectional research design and surveyed 297 clinical nurses from two tertiary grade A hospitals in Wuhan, China. Data were collected through an online questionnaire survey from March to May 2022. The data were analyzed using descriptive statistical methods, including Pearson correlation analysis and structural equation modeling. Results The score for nurses' workplace bullying was 38.72 ± 12.30. The scores for the three dimensions of professional quality of life were 27.56 ± 4.79 for compassion satisfaction, 30.51 ± 4.33 for burnout, and 28.47 ± 4.65 for secondary trauma stress. The scores for positive coping style and negative coping style were 34.59 ± 5.72 and 20.34 ± 5.08 points, respectively. Workplace bullying has negative and direct effects on compassion satisfaction, and positive and direct effects on burnout and secondary traumatic stress. Coping styles mediate the relationship between workplace bullying and compassion satisfaction, burnout, and secondary traumatic stress. Conclusion Workplace bullying hurts nurses' professional quality of life, while coping style plays an intermediary role between workplace bullying and professional quality of life. Nursing managers can improve nurses' professional quality of life by reducing workplace bullying and enhancing positive responses. Implications for nursing management: Nursing managers need to apply management wisdom and methods to promote nurses maintaining a positive work state, and to reduce the existence and harm of workplace bullying, in order to improve the professional quality of life for nurses.

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Section: Intermediary Effect Testsupporting

confidence: 88%

Section: Introductionmentioning

confidence: 99%

The mediating role of coping style between nurses’ workplace bullying and professional quality of life

Jiao

Chen

et al. 2023

Preprint

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“…Studies that examined sexual harassment, bullying, and incivility did not specify the perpetrator (anonymous). Eight studies reported perpetrators (Cheung et al, 2017; Ko et al, 2020; Kwok et al, 2006; Pai & Lee, 2011; Peng et al, 2022; Sun et al, 2017; J. H. Yang et al, 2019; Zeng et al, 2013).…”

Section: Resultsmentioning

confidence: 99%

Impact of Workplace Mistreatment on Employees’ Health and Well-Being in Chinese Firms: A Systematic Review

Atamba,

Mosonik,

Stuckler

et al. 2023

SAGE Open

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Mistreatment in the workplace is a recurring and persistent threat to employee health and organizational productivity. Research has shown that there are five times as many cases of workplace mistreatment reported in China as in the United States. Therefore, we established the mistreatment-employee health relationship in Chinese companies. The search was conducted in the Web of Science, EBSCOhost, PsycInfo, and Google Scholar databases. The search terms used were “China,” “mistreatment,” “abuse,” “neglect,” “exploitation,” and “violence.” The search was not limited by the year of publication. The search found 1,527 articles, 65 of which met the inclusion/exclusion criteria and were used for data analysis and quality assessment. Our results show that the overall prevalence of abuse varies significantly but ranges from 18.5% to 94.6%. Psychological aggression by supervisors and customers was common in the healthcare industry. The experience of abuse was positively correlated with adverse consequences such as emotional fatigue, addiction, and suicidal ideation. By providing evidence of the effects of mistreatment, this study aims to help researchers and practitioners align their policies with global labor standards.

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“…Most studies ( K = 27) used the Maslach Burnout Inventory (Maslach & Jackson, 1981) to assess the burnout symptoms. Two articles (Kobayashi et al, 2020; Peng et al, 2021) utilized the Professional Quality of Life scale, while only one (Bae et al, 2021) used the Tedium Scale. Of these, 10 studies reported the prevalence of burnout among nurses after exposure to WPV.…”

Section: Resultsmentioning

confidence: 99%

Workplace violence and the risk of post‐traumatic stress disorder and burnout among nurses: A systematic review and meta‐analysis

Wang

Zeng²,

Wang

et al. 2022

J Nursing Management

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Association between workplace bullying and nurses' professional quality of life: The mediating role of resilience

Cited by 17 publications

References 48 publications

The mediating role of coping style between nurses’ workplace bullying and professional quality of life

The mediating role of coping style between nurses’ workplace bullying and professional quality of life

Impact of Workplace Mistreatment on Employees’ Health and Well-Being in Chinese Firms: A Systematic Review

Workplace violence and the risk of post‐traumatic stress disorder and burnout among nurses: A systematic review and meta‐analysis

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