Association between workplace bullying and burnout, professional quality of life, and turnover intention among clinical nurses

Kim, Yujeong; Lee, Eun-Mi; Lee, Haeyoung

doi:10.1371/journal.pone.0226506

Cited by 99 publications

(154 citation statements)

References 41 publications

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“…[ 26 , 27 ] Our result demonstrated that higher job satisfaction not only enhanced the level of compassion satisfaction, but also decreased a certain extent of burnout and secondary traumatic stress among psychiatric nurses, which is consistent with the findings of previous studies. [ 28 , 29 ] Moreover, job satisfaction is a good predictor of self-compassion, and self-compassion can ameliorate the level of burnout. [ 30 ] Therefore, targeting factors associated with job satisfaction may be important means of improving the poor ProQOL among psychiatric nurses in future studies.…”

Section: Discussionmentioning

confidence: 99%

Prevalence and factors of compassion fatigue among Chinese psychiatric nurses

et al. 2020

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Compassion fatigue has emerged as a detrimental consequence of experiencing work-related stress among psychiatric nurses, and affected the job performance, emotional and physical health of psychiatric nurses. However, researches on Chinese psychiatric nurses’ compassion fatigue are dearth. This cross-sectional study aimed to investigate the prevalence and factors of compassion fatigue among Chinese psychiatric nurses. All participants completed the demographic questionnaire and the Chinese version of Professional Quality of Life Scale (ProQOL-CN). One-way ANOVA, t -tests, Levene test and multiple linear regression analysis were conducted to evaluate factors associated with compassion fatigue. A total of 352 psychiatric nurses in 9 psychiatric hospitals from the Chengdu, Wuhan, and Hefei were surveyed. The mean scores of compassion satisfaction, burnout and secondary traumatic stress were 32.59 ± 7.124, 26.92 ± 6.003 and 25.97 ± 5.365, respectively. Four variables of job satisfaction, exercise, had children, and age range from 36 to 50 years explained 30.7% of the variance in compassion satisfaction. Job satisfaction, sleeping quality, and marital status accounted for 40.4% variables in burnout. Furthermore, job satisfaction, average sleeping quality, and years of nursing experience remained significantly associated with secondary trauma stress, explaining 10.9% of the variance. Compassion satisfaction, burnout and secondary traumatic stress among Chinese psychiatric nurses were at the level of moderate. The higher job satisfaction, healthy lifestyle (high sleep quality and regular exercise), and family support (children, stable and harmonious marital status) positively influenced compassion satisfaction and negatively associated with burnout or secondary traumatic stress.

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Section: Discussionmentioning

confidence: 99%

Prevalence and factors of compassion fatigue among Chinese psychiatric nurses

et al. 2020

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“…In addition, emotional exhaustion reduces the commitment to the profession in the health sector (Jourdain, & Chênevert, 2010), leads to disengagement (Thanacoody, Newman & Fuchs, 2014) and low patient satisfaction (Gramstad et al, 2002;Argentero, Dell'Olivo & Ferretti, 2008). Moreover, it increases the intentions of health care workers to leave the job; in other words, it causes the idea of searching for other jobs (Kim et al, 2019). Therefore, health organisations should identify and implement practices that will reduce employee emotional exhaustion; it is particularly important to take the necessary precautions to minimise the emotional exhaustion, especially during this pandemic, where the emotional exhaustion level is high.…”

Section: Discussionmentioning

confidence: 99%

The Effects of COVID 19 on Health Care Workers: Analysing of the Interaction between Optimism, Job Stress and Emotional Exhaustion

Özdemir

Kerse

2020

RIMCIS

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This research has focused on determining the levels of optimism, stress and emotional exhaustion of health care workers related to COVID-19 and the effect of optimism directly and indirectly (through job stress) on emotional exhaustion caused by Covid-19. The data were collected through an online questionnaire with optimism, job stress and emotional exhaustion scales arranged according to COVID-19. The data collected from 169 health care workers working in a city in Turkey were analysed using different statistical programs. The findings obtained has shown that the employees are quite optimistic in this process, and they have also experienced stress and emotional exhaustion even though their levels are lower than optimism. Also, it has been determined that being optimistic despite COVID-19 affects emotional exhaustion caused by COVID-19 both directly and indirectly through work stress. Therefore, the level of optimism in this process has reduced the emotional exhaustion caused by COVID-19; however, this decrease was felt stronger through stress. These findings have contributed to both healthcare managers and relevant official institutions, and to researches related to COVID-19.

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“…Workplace bullying is an example of “unsafe” psychosocial work environment [ 19 ]. Studies showed that bullying leads to burnout [ 20 ], which adversely affects the physical and mental health of nurses [ 35 ]. These symptoms are prevalent in nursing, irrespective of gender, age, race, education levels, or work history [ 21 ].…”

Section: Theoretical Background and Hypothesesmentioning

confidence: 99%

Workplace bullying, psychological hardiness, and accidents and injuries in nursing: A moderated mediation model

et al. 2021

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Workplace bullying are prevalent among the nursing workforce. Consequences of workplace bullying include psychological stress and workplace accidents and injuries. Psychological hardiness is proposed as a buffer for workplace bullying and psychological stress on workplace accidents and injuries. This study adopted the Affective Events Theory and Conservation of Resources Theory to develop and test a moderated mediated model in two field studies. Study 1 (N = 286, Australian nurses) found support for the direct negative effect of workplace bullying on workplace accidents and injuries with psychological stress acting as the mediator. The mediation findings from Study 1 were replicated in Study 2 (N = 201, New Zealand nurses). In addition, Study 2 supplemented Study 1 by providing empirical support for using psychological hardiness as the buffer for the association between psychological stress and workplace accidents and injuries. This study offers theoretical and empirical insights into the research and practice on psychological hardiness for improving the psychological well-being of employees who faced workplace mistreatments.

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Association between workplace bullying and burnout, professional quality of life, and turnover intention among clinical nurses

Cited by 99 publications

References 41 publications

Prevalence and factors of compassion fatigue among Chinese psychiatric nurses

Prevalence and factors of compassion fatigue among Chinese psychiatric nurses

The Effects of COVID 19 on Health Care Workers: Analysing of the Interaction between Optimism, Job Stress and Emotional Exhaustion

Workplace bullying, psychological hardiness, and accidents and injuries in nursing: A moderated mediation model

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