Assisting Users to Create Stronger Passwords Using ContextBased MicroTraining

Abstract

In this paper, we describe and evaluate how the learning framework ContextBased MicroTraining (CBMT) can be used to assist users to create strong passwords. Rather than a technical enforcing measure, CBMT is a framework that provides information security training to users when they are in a situation where the training is directly relevant. The study is carried out in two steps. First, a survey is used to measure how well users understand password guidelines that are presented in different ways. The second part measures how using CBMT to present password guidelines affect the strength of the passwords created. This experiment was carried out by implementing CBMT at the account registration page of a local internet service provider and observing the results on user-created passwords. The results of the study show that users presented with passwords creation guidelines using a CBMT learning module do understand the password creation guidelines to a higher degree than other users. Further, the experiment shows that users presented with password guidelines in the form of a CBMT learning module do create passwords that are longer and more secure than other users. The assessment of password security was performed using the zxcvbn tool, developed by Dropbox, that measures password entropy.

Evaluation of Contextual and Game-Based Training for Phishing Detection

“…In the context of phishing, a user will receive training when opening a mailbox. CBMT is argued to increase users' awareness and has been evaluated in the context of password security with positive results [32]. The research question addressed in this paper is:…”

“…Phishing training is, for instance, delivered to users that are in a situation with an elevated risk of being exposed to phishing. It is argued to counter the knowledge retention and user participation problems by automatically appearing in those relevant situations [32]. It is also argued to motivate users towards secure behavior by providing them with training that directly relates to the users' current situation.…”