Assessment of Sustainable Collaboration in Collaborative Business Ecosystems

Abstract

Advances in information and communication technologies and, more specifically, in artificial intelligence resulted in more intelligent systems, which, in the business world, particularly in collaborative business ecosystems, can lead to a more streamlined, effective, and sustainable processes. Following the design science research method, this article presents a simulation model, which includes a performance assessment and influence mechanism to evaluate and influence the collaboration of the organisations in a business ecosystem. The establishment of adequate performance indicators to assess the organisations can act as an influencing factor of their behaviour, contributing to enhancing their performance and improving the ecosystem collaboration sustainability. As such, several scenarios are presented shaping the simulation model with actual data gathered from three IT industry organisations running in the same business ecosystem, assessed by a set of proposed performance indicators. The resulting outcomes show that the collaboration can be measured, and the organisations’ behaviour can be influenced by varying the weights of the performance indicators adopted by the CBE manager.

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“…An essential aspect in this context is the evaluation of the collaboration performance among organizations in the ecosystem to identify potential earnings and promote sustainability (Graça and Camarinha-Mat 2021).…”

What Are the Topics That Business Ecosystems Navigate? Updating of Scientific Activity and Future Research Agenda

“…Denmark (n = 10) ranks fifth [27,30,33,61,62] France (n = 9) ranks sixth in the figure [12,63,64]. Portugal (n = 7) and South Korea (n = 7 rank seventh and eighth [65,66].…”

“…Collaborative Ecosystems: In Table 2, this is indicated as a motor theme and includes studies that deal with knowledge services supported by digital technologies to be applied in the distinct stages of the chains, from production, industrialization, coordination to commercialization [4,20,38,66,79].…”