Assessment of Leadership Style among Hospitality Business in Abuja

Abstract

Leadership is a key factor for the success of business. The main objective of this study is to assess the leadership style employed by various hospitality businesses with a view to determine the most efficient and effective leadership style suitable for the sector that could lead to success in other to curb or reduce failure of hospitality business. Data were collected from twelve hospitality organizational units cutting across directors, managers, and supervisors, through a survey questionnaire carried out in hospitality facilities made of four numbers each of the three different grade of the hospitality industry in Nigeria (five star, three, one). Data gathered was analysed using weighted mean factor and component bar chart. Also focus group discussion was employed to strengthen and collaborated evidence and findings from field observation by the author. The finding shows that amongst the various leadership styles used in the hospitality industry, transformational leadership is most effective for the industry. The study recommended that for hospitality business to be successful, it must adhere to keeping good staff, gain employee and guest/customers loyalty that improve their market share. The transformational leadership style has the highest degree of positive effect on hospitality sector that can produce business success result for the industry.

Impact of Participatory Decision Making on Organisational Goal Attainment

“…Along these lines, the capacity of chief executive to effectively utilize a participative style inspires subordinates to submit themselves to the corporation. Additionally, Ofobruku (2013) avow that participative administration style positively is related to corporate commitment. Some researchers likewise opine that this administration style positively affects the commitment of subordinates to the be competent in the performance of their duties (Dolatabadi and Safa, 2010).…”

Human resource development and organisational performance: Evidence from Pakistan

“…Recruitment and selection practices have a direct impact on an organisation's effectiveness (Khan, 2010). When Abomeh (2013) looked at the influence of Abuja's resourcing tactics on the organisation's performance, she came to the conclusion that the efficiency of the recruiting and selection process had a major impact. Furthermore, Ogonyomi and Ojikutu (2014) found that Lagos-based recruiting and selection procedures should be outsourced to improve organisational performance.…”

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“…Gee (1997) indicated that historically, people have always sought for a place of rest and refreshment and have been provided facilities such as inns, shelters, hospices, and religious houses for pilgrims and that, it was until the fifteen century that commercial hospitality started in Europe with the idea of the bed and breakfast type of accommodations. However in Nigeria, the history of formal hotel business dates back to the establishment of the Nigerian Railway Caterers Limited in the 1920s by the colonial masters which provided sleeping beds, food, and drinks for travelers and the railway staff in the train coaches (Abomeh, 2013).…”