Assessment of Dispensing Practices and Quality of Pharmaceutical Services Given at Shenen Gibe Hospital and Mendera Kochi Health Center in Jimma Town South West Ethiopia

Abstract

Background: Dispensing practices refers to the delivery of the correct drug and medical supply to the right patients, in the required dosage, quantities and clear drug information. The contributing of pharmacy professional in this regard has a role towards that goal.Objective: To assess knowledge of the dispensers and quality in dispensing practices given at shenen gibe hospital and mendera Kochi health center in Jimma town. Methods:The study was conducted at Shenen Gibe hospital and Mendera Kochi health center in Jimma town. A cross sectional study was conducted by using self administered questionnaire including with all dispensers at working area during study period. Result:The result of this study was analyzed using tables and graphs. Conclusion:Irrational dispensing practice like dispensing of poorly labelled drugs, lack of patient counselling and dispensing error were frequently occurred. In addition, only few of the dispensers updated themselves timely. Therefore, dispensers should be well trained on good dispensing practice to decrease dispensing errors.