Assessment of business resilience abilities: the case of industry and commerce of Santa Maria – RS
Matheus Pedroso Valau Soares,
Marlon Soliman
Abstract:Purpose: This research aimed to evaluate the potential for resilient performance in the face of crises and adversities for companies located in the city of Santa Maria – RS (Brazil).Design/methodology/approach: We adopted a quantitative approach. The research was carried out through five sequential steps: (i) construction and validation of the research instrument; (ii) definition of the sample size and sampling procedures; (iii) data collection; (iv) data analysis and interpretation of results; and (v) elabora… Show more
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