2015
DOI: 10.1016/j.ypmed.2014.12.006
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Assessment of an interactive voice response system for identifying falls in a statewide sample of older adults

Abstract: Objective Interactive voice response systems (IVR) offer great advantages for data collection in large, geographically dispersed samples involving frequent contact. We assessed the quality of IVR data collected from older respondents participating in a statewide falls prevention program evaluation in Pennsylvania in 2010-12. Method Participants (n=1834) were followed monthly for up to 10 months to compare respondents who completed all, some, or no assessments in the IVR system. Validity was assessed by exami… Show more

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Cited by 7 publications
(5 citation statements)
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“…This item was rated on a 0–1 scale. We tested the validity of self-reported fall results based on a similar method used in the literature [ 18 ] which used self-reported balance performance for this test. For balance measurement, we used two methods: semi-tandem and full-tandem.…”
Section: Methodsmentioning
confidence: 99%
“…This item was rated on a 0–1 scale. We tested the validity of self-reported fall results based on a similar method used in the literature [ 18 ] which used self-reported balance performance for this test. For balance measurement, we used two methods: semi-tandem and full-tandem.…”
Section: Methodsmentioning
confidence: 99%
“…During the automated call, participants were asked if they had fallen (ie, "landed on the floor or the ground and could not stop yourself"), were admitted to the hospital for at least one night for any reason, and visited the ED for any reason in the previous month (ie, yes/no). The interactive voice response system has been found to be reliable, valid, and acceptable by community-dwelling older adults (20). The number of months in which a participant experienced a fall, hospitalization, or ED visit in the year following the intervention were counted (0 = no months, 12 = every month).…”
Section: Falls Hospitalization and Ed Visitation Measuresmentioning
confidence: 99%
“…In addition, obtaining and analyzing health record information is burdensome and costly. Automated phone calling has been found to be reliable, valid, and acceptable by older adults to capture these outcomes (20), and it is ideal for studies wherein they are not the central focus.…”
Section: Strengths and Limitationsmentioning
confidence: 99%
“…Participants responded "yes" or "no" by pushing buttons on their phone. This method of obtaining regular follow-up data is reliable, valid, and acceptable to older adults [13].…”
Section: Falls Ed Visits and Hospitalization Measuresmentioning
confidence: 84%
“…After completing the intervention, participants were called monthly for 12 months, via an interactive voice response (IVR) automated system [13], to ascertain whether the participant had fallen, visited the ED, or was admitted to the hospital during the preceding month. Participants that withdrew or were lost to follow-up during the intervention did not receive the monthly follow-up phone calls.…”
Section: Falls Ed Visits and Hospitalization Measuresmentioning
confidence: 99%