This article discusses technology and social networking issues for couple and family therapists in their professional relationships with couples and families. Despite the prevalence of technology in many spheres of contemporary clients' lives, the potential for intrusion, unrealistic expectations of accessibility, and boundary violations can adversely affect therapy relationships. The article specifically addresses: (a) technology and the ecology of therapy, (b) the therapy relationship and boundary management, (c) social media within and outside the therapy relationship, and (d) ancillary uses of technology in therapy. It concludes with recommendations for addressing and managing technology in the therapy relationship.Keywords: ethics, couple and family therapy, technology, boundaries
Key Points1 Technological innovation has created a cultural norm where, with few exceptions, social media and technology-based communications are preferred and expected methods of interaction in social and professional arenas. 2 Though ubiquitous and highly efficient, social media and technology-based communications can promote assumptions about rapid access, rapid responses, and frequent interchanges between parties. 3 Couple and family therapists demonstrate ethical practice with clients/systems by establishing boundary expectations and methods of effective communication outside of sessions. 4 Social media and technology-based communications introduce issues beyond those that are traditional for boundary management and communications between clients/systems and therapist. 5 Anticipation and deliberate attention to the unique issues of technology should inform therapists as they clarify acceptable and unacceptable expectations for access or social exchanges with clients/systems.