Assessing women's satisfaction with family planning services in Mozambique

Abstract

Background The contraceptive prevalence rate in Mozambique was estimated as 11.3% in the last Demographic and Health Survey. The impact of family planning (FP) on women's health and on the reduction of maternal mortality is well known. Methods Acknowledging the importance of user satisfaction in the utilisation of health services, exit interviews were used to assess women's satisfaction with FP services in Mozambique. The survey, conducted in 174 health facilities, was representative at the national level, covered all provinces, and both urban and rural areas. Results Overall, 86% of respondents were satisfied with FP services, but issues such as insufficient supplies of oral contraceptives and the low quality of healthcare provider/client interactions were given as reasons for women's dissatisfaction. Conclusion Defined actions at the level of health service provision are needed to tackle the identified issues and ensure improved satisfaction with, and better utilisation of, FP services in Mozambique.

Contraceptive Use Among Women Living with HIV and AIDS Receiving Care at Secondary and Tertiary Health Care Facilities in Ibadan, Nigeria

“…This is in line with the study among women in Kumasi, Ghana [26] and Mozambique [27]. About one in ten women complained about irregular menses compared to one in five among women in Kumasi, Ghana [26].…”

Women Satisfaction with Family Planning Services in Maternal and Child Health Centers, Assiut City, Egypt

“…Similar results have been reported by Chavane et al, [6] who studied women's satisfaction with family planning services in Mozambique, they reported that the women are completely satisfied with the family planning services provided to them at different health care facilities.…”

“…One of the important factors that influence the use of family planning & other reproductive health services is client satisfaction with health care services [6].…”

“…It has been estimated that the uptake of contraception in countries with high birth rates has the potential to prevent up to 32% of maternal deaths and nearly 10% of infant deaths [6].…”

“…This conference led to a global effort to recognize the importance of FP within maternal and child health programs as a mechanism to improve the accessibility and availability of modern contraceptive methods [6].…”