2009
DOI: 10.1007/s12063-009-0022-6
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Assessing the performance impact of supply chain planning in net-enhanced organizations

Abstract: This paper presents a conceptual framework that hypothesizes the nature of the relationships between a firm's use of Internet-based information technology (IT), supply chain planning capability, and operational performance. Using data from 266 manufacturing sites and structural equation modeling, we show that the impact of IT on operational performance is contingent upon the intent of its use. Specifically, our results suggest that IT's use in exploiting existing opportunities has both a direct effect and an i… Show more

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Cited by 17 publications
(11 citation statements)
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References 45 publications
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“…As regards the items referring to the four operational performance dimensions considered (i.e., product quality, delivery, flexibility and efficiency), we asked respondents to provide their opinion about plant's performances compared with its competitors on a 5-point Likert scale (1 is for "poor, low" and 5 is for "superior") ( Table 4). Product-quality, delivery and flexibility scales were previously validated and tested by Naor et al (2008) and Liu et al (2009). Product quality performance refers to the levels of quality conformance and the capability and performance of the product.…”
Section: Methodsmentioning
confidence: 99%
“…As regards the items referring to the four operational performance dimensions considered (i.e., product quality, delivery, flexibility and efficiency), we asked respondents to provide their opinion about plant's performances compared with its competitors on a 5-point Likert scale (1 is for "poor, low" and 5 is for "superior") ( Table 4). Product-quality, delivery and flexibility scales were previously validated and tested by Naor et al (2008) and Liu et al (2009). Product quality performance refers to the levels of quality conformance and the capability and performance of the product.…”
Section: Methodsmentioning
confidence: 99%
“…This is a measure related to firm operational performance: unit cost of manufacturing, inventory turnover and cycle time (from raw materials to delivery) (Danese et al, 2012;Danese and Romano, 2013). Following several authors, we decided to focus on perceptual and relative performance measures by asking respondents to compare their firm's efficiency with competitors on a five-point Likert scale (1 5 poor, low; 3 5 average or equal; 5 5 much better than average) (Liu et al, 2009;Danese et al, 2012). Given that perceptual measures can be subject to bias, in line with other studies (Danese and Kalchschmidt, 2011) we collected objective data on firm performance and verified the existence of a significant correlation between perceptual measures and objective data (standardised by industry).…”
Section: Variablesmentioning
confidence: 99%
“…Some operations management researchers have used the term "ambidexterity" to indicate a firm's ambidextrous ability to make and develop a relationship with suppliers (Azadegan and Dooley, 2010;Chiu, 2014;Hernández-Espallardo et al, 2011;Im and Rai, 2008;Tokman et al, 2007), whereas others have invoked the term broadly to indicate operational strategies to improve firm performance (Blome et al, 2013;Chandrasekaran et al, 2011;Kristal et al, 2010;Liu et al, 2009;Subramani, 2004) or gauge the ability of a firm to promote technology innovation (Phillips et al, 2006;Sidhu et al, 2007). In addition, conceptual definitions of SC exploitation and exploration are similar to those in the strategy literature.…”
Section: Sc Ambidexteritymentioning
confidence: 99%