Abstract:Organisational functionality is critical for ensuring that the organisation remains focused on providing its performance mandate, especially in times of disruption such as the Corona Virus Pandemic, natural disasters caused by floods, earthquakes, and civil unrest. In times of disruption, organisation could enhance their functionality by applying the Viable System Model (VSM). The KwaZulu-Natal Department of Education (KZNDOE), experienced functionality-related challenges during the Pandemic which hindered the… Show more
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