Assessing the Determinants Affect for Hambantota District Public Transportation Users when Selecting a Travel Route [A Contemporary Survey Based on Southern Expressway (E001) and Normal Route (A02)]

Abstract

This study has focused to identify the factors effects to Hambantota district public transportation users when selecting travel route. Principally the travel experience on Southern expressway (E01) and normal route Colombo-Hambantota (A02) journeys are considered in this study. It provides a framework for understanding the passenger satisfaction levels and then the requirements while travelling from Southern province to Western province by using expressway and normal route. An exploratory factor analysis was carried out using 09 independent variables for both expressway and normal route journey. It was concluded with 03 factors for route journey: (Nature of Travel, Passenger requirement and Convenience of travel) and 04 factors: (Passenger requirement, Convenience of Travel, Operational Factors and Passenger Expectation) for the expressway journey, which determined the perception of commuters. Amongst, the nature of travel and the passenger requirements were having a correlation for the passenger satisfaction of normal route journey, besides, operational factors having a correlation towards the journey satisfaction