Assessing the Competence of Nurses in Rendering Postpartum Care and Its Effect on Women's Satisfaction

Abstract

Background: Competence of maternity nurses affects directly on the quality of health care and women's gratification or satisfaction. Postpartum quality of care is considered a vital part in promoting maternal and neonatal health and symbolizes the process of nursing care. The aim of this study is to assess the competence of nurses in rendering postpartum care and its effect on women's satisfaction. Methodology: A descriptive exploratory research design was utilized. Setting: Three hospitals affiliated to Ministry of Health and Population were selected for their availability of labour and delivery units. Sample: 300 women in reproductive age and all nurses working in Obstetric/Gynecological wards in the previously selected settings. Tools for data collection: Data were collected using: An observational check list for nurses and a structured interviewing questionnaire for women. Results: The total mean of women's satisfaction was quite high (3.90±0.62), whereas that of orientation and information was 3.83±1.00, advices provision was 3.83±1.8 and specific nursing care 1.32±0.46. It is evident that women were less satisfied with the specific postpartum nursing care they received. The study revealed that there was a positive and highly statistically significant correlation between satisfaction of post partum women and competences of rendered nursing care. Conclusion: There were a highly statistically significant difference between the competences of rendered nursing care and postpartum women's satisfaction. Recommendations: Competence-based nursing care should be provided after the planned birth for mothers in the postpartum unit. Future studies should focus on postpartum mothers' needs of care that reflect on their satisfaction with the services provided.

Knowledge among Pregnant Women Regarding Pregnancy-Induced Hypertension at a Public Hospital in Malaysia

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Paracetamol as Analgesia Following Spontaneous Vaginal Delivery: Reappraisal of Practice

“…The present study findings on perineal pain in the immediate postpartum period following vaginal delivery may encourage health professionals to be more involved and better understand the consequences of pain to the quality of life of the parturient, hence improve their assistance during and after delivery. Proper management of postpartum pain is also important to encourage early breastfeeding (Dwi Putri, 2019;Hasan & Hasan, 2020) and foster patients' satisfaction (Amasha, Abdel-Haleem, & Gamal, 2020). Proper identification of pain intensity among susceptible mothers will also allow early interventions to ensure optimised healthcare services and making childbirth a positive experience for all mothers.…”