Assessing the Business Model in Social Work: A Validation of the Organizational Commitment to Managerialism Scale

Zelnick, Jennifer; Abramovitz, Mimi; Pirutinsky, Steven

doi:10.1086/714313

Cited by 1 publication

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“…This analysis used data from the 2016 Human Service Workforce Survey, an anonymous electronic survey, described in detail elsewhere 15 . (Supporting Information: Table ) The survey operationalized managerialism using the Organizational Commitment to Managerialism (OCTM) scale, 21 a validated instrument comprised of five subscales that measure productivity, accountability, efficiency, standardization, and performance measurement (Supporting Information: Table ). Work stressors were measured using the Effort Reward Imbalance Scale, 22 and physical, mental, and behavioral health were measured by single items; specifically, participants were asked about the presence of a specific health issue that they considered to be work‐related (Table 1).…”

Section: Methodsmentioning

confidence: 99%

Managerialism: A workforce health hazard in human service settings

Zelnick

Abramovitz

Pirutinsky

2022

American J Industrial Med

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Background This study assesses the relationship between managerialism and health among human service workers. Methods A total of 2154 New York City human service workers participated in an electronic survey that included validated measures of a system of work organization (the Organizational Commitment to Managerialism scale [OCTM]) and a work stressor (the Effort Reward Imbalance scale [ERI]), and single items about physical, mental, and behavioral health. Controlling for demographic variables, logistic regression models were used to predict health outcomes assess the potential role of ERI as a mediator. Results Managerialism was associated with increased risk of high blood pressure, neck and back pain, gastrointestinal difficulties, sleeping disorders, anxiety, and depression. Mediation analyses suggested that the effects of managerialism on health were partially explained by ERI. Conclusions Managerialism in human service agencies significantly increased the risk of adverse physical and mental health. Increased levels of a work stressor helped to explain part of this association.

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Section: Methodsmentioning

confidence: 99%