Assessing strategies for improving law enforcement / security relationships: Implications for community policing

Policing: An International Journal of Police Strategies &Amp; Management

Johnson

Meško

2009

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If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to examine the nature of police-security relationships in three different continents that are unique in their economic, political, and social culture. These countries include a developed economy (USA), an emerging economy (South Korea), and a transitional economy (Slovenia). More specifically, it compares the views that private and public police personnel in a diverse set of countries hold about one another on various issues relating to their working relationships and their efforts to improve them. Design/methodology/approach -Data for the paper came from 1,158 police and security officers from the USA, South Korea, and Slovenia. All three studies employed survey methodology. The English language instruments are translated into the Korean and Slovenian languages and both instruments are back translated from the respective languages into English to check for validity. Findings -While the findings for all the three countries vary in terms of the degree of personnels' positive attitudes toward one another, the overall levels of support from security professionals toward police officers appear positive in all the three countries. Among the police, personnel from the USA relative to other countries appear to have the most progressive and accepting attitude toward security personnel's role as partners. The varying degree of differences between South Korea and Slovenia may be a reflection of the centralized police structures, cultural and historical characteristics, and variations in the levels of economic liberalization policies. Findings suggest that in all the three countries security personnel are trying to reach out to the police to play their part in community policing compared to the police reaching out to the private sector. Research limitations/implications -There is a time lag in data collection (seven-year period) as the data for this paper were not collected at one point in time in these countries. Despite this limitation, the use of many identical questions in surveys in all the three countries offers an opportunity for this comparative research. Originality/value -Most research on police officers' job satisfaction has been done in re...

Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Notesmentioning

confidence: 99%

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Are police and security personnel warming up to each other?

Policing: An International Journal of Police Strategies &Amp; Management

Johnson

Meško

2009

Self Cite

“…In addition, law enforcement was historically the primary occupation for retired military and military aspirants, as it carried with it all the accouterments of uniforms, caps and military brass (Nalla and Newman, 1990). Similarly, police occupation carries a similar draw for those aspiring to be police officers, such that many security personnel who aim to work in policing consequently have a very positive view of police officers (Nalla and Hummer, 1999). Finally, the observable behavior of private security and public police is similar.…”

Section: Context and Literature Reviewmentioning

confidence: 94%

Security officers’ attitudes towards training and their work environment

Cobbina

Bender

2013

Secur J

A body of research has examined the nature of security work, legislative efforts and training requirements. Fewer studies, however, have explored security officers' perceptions of the training they received to perform their duties effectively. Although effort has been made to explore how useful the extant of training regime is for security officers in Canada (Manzo, 2009), it is unclear whether such views would hold among security officers in the United States, as both countries have minimal standard requirements regarding training. Building from Manzo's (2009) research, we use in-depth interviews with 19 US security officers to explore security officers' perceptions of training and what, if any, additional training security officers perceive that they need to perform their job effectively. Similar to Manzo's work, we found that some of the officers improvise the needs and demands of their jobs with experiences drawn from prior employment; however, unlike Manzo's study, security officers perceived a lack of adequate training to perform their tasks effectively and strongly endorsed the importance of and need for systematic and standardized training.

“…The goal for adding this variable is to assess whether citizens' views about public police in some ways influence satisfaction with PSGs. While research has assessed the nature of relationships between public police and PSG personnel (Nalla & Hummer, 1999), no prior research has examined citizens' satisfaction of private police vis-à-vis public law enforcement. Data for the study come from a sample of millennials in the Russian Federation, a sample frame that is essential because the private security industry has its origins only after 1991.…”

Section: Factors That Shape Satisfaction With Private Policementioning

confidence: 99%

Citizen Satisfaction With Private Police in Russia: Does Satisfaction With Public Police Matter?

Gurinskaya

Journal of Contemporary Criminal Justice

2019

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In this study, we assess citizens’ satisfaction with private security guards (PSGs) and whether contact experience and their assessment about the guards’ competence in their work and procedural fairness in their interactions influence their satisfaction. We also examine whether their general satisfaction with public police mediates the factors that influence their satisfaction with PSGs. Results from a sample of 364 respondents from the city of St. Petersburg show that citizens come in contact with private police in large numbers as they do with public police. Findings suggest that citizens’ judgments of effectiveness and procedural fairness of private police appear to be the strongest predictors of citizens’ satisfaction with PSGs. In addition, respondents’ satisfaction with private police on various dimensions of professionalism, effectiveness, and procedural fairness of PSGs is partially mediated by citizen satisfaction with public police, a finding that does not hold for those who had contact with PSGs. We discuss implications in light of strengthening training protocols by incorporating procedural justice issues to highlight citizen-guard interactions, as well as to enhance self-legitimacy of guards.