Assessing officer perceptions and support for online community policing

Bossler, Adam M.; Holt, Thomas J.

doi:10.1057/sj.2013.23

Cited by 11 publications

(9 citation statements)

References 37 publications

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“…Importantly, our analyses provide support for the relationship between completing cybercrime-specific training and higher levels of individual confidence in responding to cybercrime incidents (e.g. Burruss et al, 2019). Thus, the lower rates of training among general duties officers are likely a contributing factor to the observed confidence deficit.…”

Section: Discussionsupporting

confidence: 55%

“…However, US officers prefer to ascribe responsibility to citizens to prevent cybercrimes, rather than pursue additional training themselves (Bossler & Holt, 2012, p. 175). Indeed, a majority of US police report that they have not responded to a cybercrime incident within the past year (Bossler & Holt, 2013, p. 357). Similarly, over 70% of UK-based police officers do not spend more than 4 h per week responding to cybercrime (43.3% spend less than one hour) (Holt et al, 2019a, p. 916).…”

Section: Literature Reviewmentioning

confidence: 99%

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Police preparedness to respond to cybercrime in Australia: An analysis of individual and organizational capabilities

Wilson

Cross

Holt

et al. 2022

Journal of Criminology

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The rapid growth in the availability of information and communications technologies has also expanded opportunities to commit cybercrime. Law enforcement officers are often the first responders to such incidents. Internationally, research has revealed how police preparedness to respond to cybercrime is mediated by organizational policies and procedures, as well as characteristics such as education, gender, and previous training for cybercrime investigations. However, there has been limited research in an Australian context examining police preparedness to respond to cybercrime. As such, this article examines the preparedness of Australian police personnel to respond to cybercrime incidents drawing on surveys with two state-wide police agencies ( n = 422). Here, we examine the prevalence of cybercrime training across both agencies, levels of individual and organizational confidence about responding to cybercrime incidents, and their views about enhancing responses to cybercrime. The results suggest only half of the surveyed personnel have received some cybercrime-related training, with significantly less reporting specific instruction about how to receive and direct incident reports and manage digital crime scenes. Further, while personnel are modestly confident in their individual capabilities to respond to cybercrime incidents, they lack comparative confidence in their organizations and yearn for more resourcing and professional development. Implications for police resourcing, training, and practices are discussed.

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Section: Discussionsupporting

confidence: 55%

Section: Literature Reviewmentioning

confidence: 99%

Police preparedness to respond to cybercrime in Australia: An analysis of individual and organizational capabilities

Wilson

Cross

Holt

et al. 2022

Journal of Criminology

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“…It is well documented that computer skill can aid officers in various ways. For example, skilled officers in the USA were better equipped to deal with cases involving cybercrime because they value managing complex, technical tasks (Bossler and Holt, 2013;Senjo, 2004). Additionally, computer skill increased officers' knowledge about how cybercrimes are committed in the USA, England and Wales, which improves their ability to explain its features to victims (Bossler et al, 2019;Hinduja, 2004;Holt et al, 2015).…”

Section: Literature Reviewmentioning

confidence: 99%

Self-perceptions of English and Welsh constables and sergeants preparedness for online crime

Burruss

Howell

Bossler

et al. 2019

PIJPSM

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Purpose Cybercrime is the greatest threat facing law enforcement agencies in England and Wales. Although these crimes are transnational by nature, the burden of response has been placed on line officers. Not all officers, however, believe they are capable of responding to calls involving cybercrime. The current study, using latent class analysis (LCA) on a large sample of English and Welsh officers, finds two types of officers: those prepared (39 percent) and those unprepared (61 percent). Using logistic regression to predict who falls into either classification, the authors find that training and age are the best predictors of latent membership. Implications for policy and future research are discussed. The paper aims to discuss these issues. Design/methodology/approach In this study, the authors used LCA to determine the number and character of unobserved categories of officers in how they deal with cybercrime. Findings The LCA indicated there are two distinct categories of police in the English and Welsh constabulary: those prepared (39 percent) and those unprepared (61 percent). Training and age were the two key determinants of this classification. Research limitations/implications LCA is an exploratory analysis technique that requires additional validation to confirm the findings of any one study. Practical implications The salience of training in helping officers feel prepared to deal with cybercrime cases as well as victims was demonstrated. A full 60 percent of the officers in this study fell in the “unprepared” category, which continues to highlight the limitations of local police to handle cybercrime cases; nevertheless, almost 40 percent of officer could be considered ready when responding to cybercrimes. Social implications As the harm cybercrime brings to our financial and social well-being, law enforcement agencies will be required to improve their response capabilities. Most current cybercrime responses address technical issues related to online fraud and abuse, but officers often perceive the problem as outside their legal and geographic jurisdiction. Knowing how officers perceive cybercrime as well as their own capabilities will allow us to begin changing enforcement policies, training capacity and individual response efficacy. Originality/value This study involved a sample of English and Welsh constables and sergeants to classify their cybercrime readiness. The analysis and particular data are unique to the study of cybercrime.

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“…Over the past two decades, an increased interest in cybercrime has produced considerable scholarly insights and discourse (Brenner, 2009; Marcum et al , 2010; Wall, 2001, 2007) regarding understanding cybercriminals as well as law enforcement officers' perceptions of cybercrime and policing cyberspace (Holt et al , 2010; Bossler and Holt, 2012, 2013; Holt and Bossler, 2013). Research suggests that one strategy for effectively policing cyberspace is implementing public-private partnerships (PPPs) (e.g.…”

Section: Introductionmentioning

confidence: 99%

Determinants of police officers' support for the public-private partnerships (PPPs) in policing cyberspace

Paek

Nalla

Lee

2020

PIJPSM

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PurposeThis exploratory research examined law enforcement officers' attitudes toward the public-private partnerships (PPPs) in policing cyberspace. Particularly, by investigating the predictors of police officers' support for the PPPs, the authors aimed to offer practical implications for maintaining order and responding to illegal activities in the virtual environment.Design/methodology/approachA convenience sample of South Korean police officers was surveyed using a paper-and-pencil questionnaire.FindingsThe findings showed that officer perceptions of the seriousness and the frequency of property cybercrimes, computer proficiency and awareness of a lack of training were positively associated with the support for the PPPs. In addition, years of experience was negatively related to the support for the PPPs.Originality/valueLaw enforcement officers' perceptions toward public-private cooperation in combatting cybercrime have never been examined. This research fills the gap by exploring the predictors of officer support for cross-sectoral partnerships within the framework of nodal governance security in the cultural context of South Korea.

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Assessing officer perceptions and support for online community policing

Cited by 11 publications

References 37 publications

Police preparedness to respond to cybercrime in Australia: An analysis of individual and organizational capabilities

Police preparedness to respond to cybercrime in Australia: An analysis of individual and organizational capabilities

Self-perceptions of English and Welsh constables and sergeants preparedness for online crime

Determinants of police officers' support for the public-private partnerships (PPPs) in policing cyberspace

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