“…Learning [5], [7], [8], [14], [16], [29] 4 Management Support [5], [8], [11], [12], [ Internalization [2], [5], [6], [8], [9], [12], [14] C. Sample and Data Collection KM Readiness assessment was conducted in DBN Ministry of Trade by using survey with non-probability sampling, as what Creswell suggests [30]. The online questionnaire was distributed to 70 of total population, then there were only 53 returned and answered.…”