Assessing irreversibility of an E-Government project in Kenya: Implication for governance

Ochara, Nixon Muganda

doi:10.1016/j.giq.2009.04.005

Cited by 34 publications

(33 citation statements)

References 7 publications

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“…Public participation, although in some cases is not encouraged (Ochara, 2010), improves e-government (Thompson, 2002;Feller et al, 2011;Cegarra-Navarro et al, 2012;Cumbie and Kar, 2016), while regular citizen feedback contributes to the continuous improvement of the design and the type of service provided, promoting more comprehensive and effective governance (Carrizales et al, 2011;Sandoval-Almazan and Gil-Garcia, 2012). Most municipalities do not use search methods, while those that use private sector practices are better placed to understand citizen behavior and to predict their future needs (King, 2007).…”

Section: Previous Studiesmentioning

confidence: 99%

Incentives for the Adoption of E-Government by Greek Municipalities

Maditinos¹,

Niki²

2020

IJEBA

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Purpose: The research aims to identify the incentives that play an important role in the evolution of e-government in Greece at local scale and its actual development level. It also investigates the factors and the perceived barriers that affect the development of local egovernment in Greek Municipalities, as well as the benefits they derive from it. Design/Methodology/Approach: The research is based on a survey that was conducted through a questionnaire to all 325 Municipalities of the country and includes data from 109 Municipalities that participated in the quantitative approach. Findings: While e-government is spread at a relatively satisfactory level, it appears that only a few Municipalities are performing well. Results highlight also the two main incentives that motivate Municipalities to adopt e-government: The first is the improvement of the efficiency of information exchange with the external environment and the second is managing internal issues-relationships in conjunction with the existence of prominent IT departments. Amongst the main factors that affect e-government adoption by Local authorities, budgetary constraints stand out, while the lack of personnel specialized in Information Technologies is identified as common obstacle. Practical Implications: Findings suggest that an integrated approach to e-government is needed in order to enable organizations to minimize failures and to overcome barriers and counter risks. The capacity to align e-government applications with the increasing and evolving needs and requirements of the citizens is the key to optimizing the benefits of e-Government at local scale.

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Section: Previous Studiesmentioning

confidence: 99%

Incentives for the Adoption of E-Government by Greek Municipalities

Maditinos¹,

Niki²

2020

IJEBA

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“…The term "e-government" as used by the OECD E-Government Project, applies to the use of ICT as a tool to achieve better government. Thus, e-government is not about business as usual but should instead focus on the using ICT to transform the structures, operations and most importantly the culture of government public interaction (Ochara 2010).…”

Section: Literature Reviewmentioning

confidence: 99%

“…The demand-side explanation falls around national challenges of governance. The recognition is that administrative reforms are closely intertwined with political reform, aimed at strengthening the ability and capacity of elected officials to produce results (Ochara 2010). The success of the democratic elected representatives, as being measured by the benefits they are creating for their constituents, who demand top performance and efficiency, proper accountability and public trust, and a renewed focus on delivering better services and results (Ochara 2010).…”

Section: Demand and Supply Perspectives Of E-governmentmentioning

confidence: 99%

14th Annual International Bata Conference

2018

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This article discusses the concept of building customer relationship through the social networks (SN) to maintain loyalty and increase customer satisfaction in e-commerce in the Czech Republic. SN are a phenomenon at the beginning of the 21st century and it is a question of whether they can be used as a supportive tool in building relationships with customers. This research framework provides the basic theoretical knowledge necessary to create a conceptual framework of research. For this was used content analysis of literature. Includes individual research methods, both qualitative and quantitative. The qualitative part is supported by an interview and quantitative is supported by the Structural equation modelling (SEM). At the end of the article, the is suggested implications for theory and social practice are given.

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“…It is argued that the larger the gap then the higher the risk of failure of that intervention. It was also, found that "designs based on plans, procedures, methodologies and strategies are developed from a rationalistic perspective, which rarely capture the 'here and now' of E-Government implementation" [34]. This high failure rate is disappointing particularly from the perspective of the poor that rely on their governments to utilize resources in the most efficient manner to benefit society.…”

Section: Challenges Of E-governmentmentioning

confidence: 99%

Strategic planning for transformational government: A South African perspective

Mawela

2012

2012 E-Leadership Conference on Sustainable E-Government and E- Business Innovations (E-Leadership)

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This research paper contributes to the discourse regarding the trajectory of Electronic Government initiatives. The paper investigates the emerging area of Transformational Government by assessing strategic planning documents of two South African government departments that are integral for the delivery ofICT enabled Public Sector programmes. The strategic plans are reviewed for alignment to the themes emanating from the conceptualization of the differences between Electronic Government and Transformational Government. The paper is exploratory, qualitative and is situated in the interpretivist research paradigm. A thematic analysis method is utilized to illuminate the current focus of South African public sector strategies. The paper finds that an opportunity exists to better align the strategic planning process and subsequent outputs towards Transformational Government objectives.

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Assessing irreversibility of an E-Government project in Kenya: Implication for governance

Cited by 34 publications

References 7 publications

Incentives for the Adoption of E-Government by Greek Municipalities

Incentives for the Adoption of E-Government by Greek Municipalities

14th Annual International Bata Conference

Strategic planning for transformational government: A South African perspective

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