“…In fact, these functions establish a relation between the PI values and a scale of classification (Santos 2021). By comparing the result of the indicators with pre-set reference values, it is possible to assign a judgment to the result, e.g., good, acceptable, or unsatisfactory (Brito et al 2022). These performance scales can be set from the literature review, regulations standards, available assessment frameworks, benchmarking of a representative sample, or expert opinions (Brito et al 2022).…”