Assessing engagement while viewing video vignettes; validation of the Video Engagement Scale (VES)

Visser, Leonie N. C.; Hillen, Marij A.; Verdam, Mathilde G. E.; Bol, Nadine; Haes, Hanneke C. J. M. de; Smets, Ellen M. A.

doi:10.1016/j.pec.2015.08.029

Cited by 51 publications

(38 citation statements)

References 15 publications

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“…It should be noted that the degree of self-reported engagement in the present study was high, in the patient group (M = 5.4) as well as the disease-naïve group (M = 4.6), as it was in other videovignette studies in which students (M = 4.8) and a combination of (former) cancer patients and in age matching cancer-naïve individuals (M = 4.5) were used as APs [15].…”

Section: Self-reported Engagementmentioning

confidence: 48%

“…Engagement with the video vignette was assessed using the 15-item Video Engagement Scale (VES) [15]. This scale encompasses items about experiencing emotions evoked by the video, empathizing with the video character, adopting the video-character's identity and attentional focus on the video.…”

Section: Self-reported Engagementmentioning

confidence: 99%

“…We used the term 'video engagement', derived from the field of persuasive communication (for an example see Ref. [14]), to allude to a state in which APs view the video intently, immerse in the video vignette's story, imagine themselves being in the video patient's position, and experience emotions accordingly [15]. It seems reasonable to assume that patients might engage more readily than diseasenaïve individuals because they can rely on experience.…”

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confidence: 99%

“…To assess APs' engagement while viewing video vignettes, the 15-item self-report Video Engagement Scale (VES) has been developed and validated [15]. Although informative, relying on retrospective self-report only, might be prone to bias.…”

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confidence: 99%

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Analogue patients’ self-reported engagement and psychophysiological arousal in a video-vignettes design: Patients versus disease-naïve individuals

Visser

Tollenaar

Bosch

et al. 2016

Patient Education and Counseling

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A B S T R A C TObjectives: The ecological validity of video-vignettes design investigating patient-provider communication hinges on the engagement of analogue patients (APs) with the vignette. The present study aimed to compare engagement in two commonly utilized groups of APs, patients and disease-naïve individuals. Engagement was assessed by self-report and in the form of physiological arousal. Methods: Cancer patients (N = 22) and disease-naïve individuals (N = 24) were recruited as APs. APs completed the Video Engagement Scale after watching a vignette of a oncologic bad news consultation. Electrodermal and cardiovascular activity were assessed continuously during watching the vignette, and cortisol levels were assessed in four saliva samples. Results: Patients reported higher engagement with the vignette than disease-naïve individuals (t = 2.46, p < 0.05) and showed a larger blood pressure response (systolic: F = 5.87, p < 0.01 and diastolic: F = 4.00, p < 0.05). However, these differences disappeared after adjusting for age. No group differences were found on other psychophysiological parameters. Conclusions: Our results suggest that patients and disease-naïve individuals are equally engaged when viewing video vignettes. When group differences were found, older age turned out to be a more prominent predictor of engagement. Practice implications: Researchers may consider other arguments besides APs' disease history when selecting an AP group.

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Section: Self-reported Engagementmentioning

confidence: 48%

Section: Self-reported Engagementmentioning

confidence: 99%

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confidence: 99%

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confidence: 99%

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Analogue patients’ self-reported engagement and psychophysiological arousal in a video-vignettes design: Patients versus disease-naïve individuals

Visser

Tollenaar

Bosch

et al. 2016

Patient Education and Counseling

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“…the extent to which the experience of APs resembles the experience of patients in actual medical consultations, is that APs engage with this study's video vignette. Therefore, APs' self-reported engagement with the video vignette was assessed at T1, using the 15-item Video Engagement Scale (VES) (Visser et al, 2016a). This scale assesses the extent to which APs were emotionally involved in the video, empathized with the video patient, adopted the video-patient's identity and remained attentive to the content of the video vignette.…”

Section: Sample Characteristicsmentioning

confidence: 99%

Are psychophysiological arousal and self-reported emotional stress during an oncological consultation related to memory of medical information? An experimental study

Visser

Tollenaar

Bosch

et al. 2017

Stress

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(2017) Are psychophysiological arousal and self-reported emotional stress during an oncological consultation related to memory of medical information? An experimental study, Stress, 20:1, 103-111, DOI: 10.1080/10253890.2017 Patients forget 20-80% of information provided during medical consultations. The emotional stress often experienced by patients during consultations could be one of the mechanisms that lead to limited recall. The current experimental study therefore investigated the associations between (analog) patients' psychophysiological arousal, self-reported emotional stress and their (long term) memory of information provided by the physician. One hundred and eighty one cancer-naïve individuals acted as so-called analog patients (APs), i.e. they were instructed to watch a scripted video-recoding of an oncological bad news consultation while imagining themselves being in the patient's situation. Electrodermal and cardiovascular activity (e.g. skin conductance level and heart rate) were recorded during watching. Self-reported emotional stress was assessed before and after watching, using the STAI-State and seven Visual Analog Scales. Memory, both free recall and recognition, was assessed after 24-28 h. Watching the consultation evoked significant psychophysiological and self-reported stress responses. However, investigating the associations between 24 psychophysiological arousal measures, eight self-reported stress measures and free recall and recognition of information resulted in one significant, small (partial) correlation (r ¼ 0.19). Considering multiple testing, this significant result was probably due to chance. Alternative analytical methods yielded identical results, strengthening our conclusion that no evidence was found for relationships between variables of interest. These null-findings are highly relevant, as they may be considered to refute the long-standing, but yet untested assumption that a relationship between stress and memory exists within this context. Moreover, these findings suggest that lowering patients' stress levels during the consultation would probably not be sufficient to raise memory of information to an optimal level. Alternative explanations for these findings are discussed. ARTICLE HISTORY Lay summaryHigh levels of emotional stress experienced by patients during medical consultations might explain why they forget 20-80% of information provided by their physician. Although we were able to induce emotional stress in the participants of this experimental study, no evidence was found for a relationship between stress levels and memory of medical information. These results suggest that to improve patients' memory more is needed than lowering patients' stress levels only.

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Emotional Engagement in a New Marketing Communication Environment

Chan‐Olmsted¹,

Wolter²

2018

The Handbook of Communication Engagement

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Assessing engagement while viewing video vignettes; validation of the Video Engagement Scale (VES)

Cited by 51 publications

References 15 publications

Analogue patients’ self-reported engagement and psychophysiological arousal in a video-vignettes design: Patients versus disease-naïve individuals

Analogue patients’ self-reported engagement and psychophysiological arousal in a video-vignettes design: Patients versus disease-naïve individuals

Are psychophysiological arousal and self-reported emotional stress during an oncological consultation related to memory of medical information? An experimental study

Emotional Engagement in a New Marketing Communication Environment

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