Assessing Correlation on E-Government and Trust at Local Level in Developing Countries

Ella, Wargadinata

doi:10.24874/pes02.03.003

Cited by 2 publications

(1 citation statement)

References 28 publications

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“…Quality of the Website, familiarity, perceived risk, security, computer self-efficacy, and computer anxiety are the key determinants of the intention to adopt e-government services (Iyer, 2020). The information system quality, local-familiar applications, and consistent systems create trust in e-government websites (Ella, 2020). The perception regarding the technology and quality of information is the main factor for e-government trust (Capistrano, 2020).…”

Section: Credibility (Trust) and Intention To Use E-government Servicesmentioning

confidence: 99%

Behavioral Acceptance of Electronic Government in Jordan

Al-Haddad

Sharabati

Khasawneh

et al. 2023

International Journal of Electronic Government Research

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Due to the development of communication and information technology, all organizations employ electronic communication to reach their customers and users, especially in developed nations where governments use e-government to support their residents with needed services. In Jordan, the use of e-government services is not as well adopted as in developed nations, because some Jordanians do not trust e-government services due to many reasons, which are discussed in this research; therefore, this study's goal is to determine dimensions that affect people's intentions to use e-government and its effect on e-government actual use in Jordan. The study looks into the factors that impact individuals' intentions and actual e-government usage, including attitudes toward behavior, credibility, and subjective norms that are derived from perceived usefulness, ease of use, awareness, trust in the government, incentives, trust in service delivery, transactional security, and social influence. A total of 352 online questionnaires were gathered, the majority of which were completed by college students who are between the ages of 18 and 29. The findings indicate that perceived ease of use, incentives, and perceived usefulness influence attitudes toward behavior, while awareness does not affect attitudes toward behavior. Trust in service delivery, transactional security, and trust in government affect credibility. Social influences affect subjective norms. Attitudes toward behavior and subjective norms affect intention to use, using intention affects actual usage, while credibility does not affect using intention. Finally, the results are helpful to Jordanian organizations including the Jordanian government. Recommendations are provided in the last section.

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Section: Credibility (Trust) and Intention To Use E-government Servicesmentioning

confidence: 99%

Behavioral Acceptance of Electronic Government in Jordan

Al-Haddad

Sharabati

Khasawneh

et al. 2023

International Journal of Electronic Government Research

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Gobierno electrónico, la solución a la lucha contra la corrupción: revisión sistemática

Risco

2023

Comuni@cción

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El gobierno electrónico, mejora el funcionamiento de las instituciones estatales, en beneficio de los ciudadanos. La corrupción es un fenómeno que ha afectado la gestión pública, lo que ha socavado sus fundamentos, su credibilidad y dificultando los fines que persiguen sus instituciones. El objetivo de esta revisión bibliográfica es describir al gobierno electrónico como solución a la lucha contra la corrupción. La metodología empleada se fundamentó a través de la declaración PRISMA, se eligieron 30 estudios respetando los criterios de filtrado y elegibilidad; se efectuó la exploración de la información de las variables en las bases de datos de WEB OF SCIENCE Y SCOPUS, entre el periodo del 2020 al 2023. Los resultados obtenidos sostienen que el e-gobierno es importante para mejorar el acceso a la información. Disminuir el costo estatal, combatir la corrupción y fortalecer la función de los entes gubernativos. Al desarrollar la transparencia de la gestión estatal e involucrando a la sociedad a través de las interacciones digitales. Se concluye que, para combatir la corrupción, los gobiernos deben enfocarse en optimizar la asistencia de los servicios públicos. Mediante la práctica del e-gobierno con el propósito de optimizar la calidad institucional en la prestación de servicios. Con una gestión transparente, lo que contribuye al desarrollo de la gobernanza y la reducción de la corrupción.

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Assessing Correlation on E-Government and Trust at Local Level in Developing Countries

Cited by 2 publications

References 28 publications

Behavioral Acceptance of Electronic Government in Jordan

Behavioral Acceptance of Electronic Government in Jordan

Gobierno electrónico, la solución a la lucha contra la corrupción: revisión sistemática

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