Assessing Communication Competence of Flood Relief Workers in Malaysia

Abstract

The purpose of this paper is to explore communication competence among as perceived by disaster victim underlying the recent interest on communication studies and disaster management, discusses the current issues and offers a future research perspective. It offers to understand communication competence of relief workers in the areas of communication studies in Malaysian organizations. The cross-sectional data for this study were collected via a survey of 270 flood victims. The study highlights the important of flood relief workers' communication competence from different aspect as perceived by the flood victim. These characteristics will improve the level of understanding and create a better relationship among them. In sum, this study provides theoretical contributions to communication competence research and the literature on communication studies. The paper draws attention to the current issues of the disaster management on communication studies and highlights it for future directions..