Assessing anti-phishing preparedness: A study of online banks in Hong Kong

Bose, Indranil; Leung, Alvin Chung Man

doi:10.1016/j.dss.2008.03.001

Cited by 31 publications

(15 citation statements)

References 43 publications

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“…Olsina, Godoy, Lafuente, and Rossi (1999) proposed a website quality evaluation model based on functionality, usability, efficiency, and site reliability. Other similar proposals are those by DeLone and McLean (1992), Miranda and Bañegil (2004), Katerattanakul and Siau (2003), Kim, Kishore, and Sanders (2005), Bonsón, Escobar, and Flores (2008), and Bose and Leung (2008). In the present study, we focus on one aspect of web design-web accessibility (WA).…”

Section: Introductionmentioning

confidence: 64%

Size and culture as determinants of the web policy of listed firms: The case of web accessibility in Western European countries

Lorca¹,

Andrées²,

Martínez³

2011

J. Am. Soc. Inf. Sci.

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Web accessibility (WA) is an innovation in Web design; it can be considered as part of the corporate social responsibility (CSR) strategy of the firms. As adoption of innovations and CSR commitment are linked with firm size and national culture/legislation, we hypothesize that size and national culture/legislation, may have an effect on WA level. The authors studied an international sample made up of companies included in EUROSTOXX600 (The STOXX Europe 600 Index). The main results suggest that both size and culture have a significant effect on WA. Large firms as well as Anglo-Saxon companies are more prone to have higher WA levels. A deeper analysis, which was done through the estimation of quantile regression equations, showed that the influence of size is significant for companies trying to excel or for those trying to avoid the worst WA. However, the effect of size is significant only in the lowest part of the conditional distribution.

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Section: Introductionmentioning

confidence: 64%

Size and culture as determinants of the web policy of listed firms: The case of web accessibility in Western European countries

Lorca¹,

Andrées²,

Martínez³

2011

J. Am. Soc. Inf. Sci.

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“…DeLone and MacLean (1992), González and Palacios (2004), Katerattanakul and Siau (2003) and Kim, Kishore, and Sanders (2005) offer similar proposals. Regarding the specific case of banks, Bose and Leung (2008) proposed a framework to assess anti‐phishing preparedness of banks' Web sites.…”

Section: Introductionmentioning

confidence: 99%

Economic and financial factors for the adoption and visibility effects of Web accessibility: The case of European banks

Andrés

Lorca

Martínez

2009

J. Am. Soc. Inf. Sci.

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This article aims at identifying the factors influencing the implementation of Web accessibility (WA) by European banks and its effects on the visibility through the Internet. We studied a database made up of 51 European banks whose shares are included in the Dow Jones EURO STOXX ® TMI Banks [8300] Index. Regarding the factors for the implementation of WA, we considered two feasible reasons. First, WA adoption can be motivated by operational factors, as WA can contribute to increase the efficiency of the operations. Second, WA can also be understood as a part of the corporate social responsibility (CSR) strategy, so banks that are more committed with CSR should be more prone to implement WA. However, our results indicate that neither operational nor social factors seem to have exerted a significant influence on WA adoption. An implication of these findings is the advisability of orientating governmental policies to firm awareness of the fact that WA should be a part of the CSR activities of banks. Regarding the effects of the implementation of WA, our results indicate that the effort pays dividends in terms of Internet visibility. This could eventually contribute to increase future revenues and, therefore, the performance of WA-committed banks.

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“…Phishing [1][2][3][4] is a criminal activity employing both social engineering and technical subterfuge to acquire personal data such as usernames, passwords, and credit card numbers. Phishing has become a serious threat to information security and Internet privacy.…”

Section: Phishing and Web Securitymentioning

confidence: 99%

“…Leung [2] investigate antiphishing preparedness of banks in Hong Kong by analyzing the websites of the registered Hong Kong banks. They compute the score for each bank by averaging the performance of the bank's website in three aspects, accessibility, usability, and information content.…”

Section: Estimation and Classification On Web Security Bose Andmentioning

confidence: 99%

Classification of Hospital Web Security Efficiency Using Data Envelopment Analysis and Support Vector Machine

Kao

Chang

2013

Mathematical Problems in Engineering

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This study proposes the hybrid data envelopment analysis (DEA) and support vector machine (SVM) approaches for efficiency estimation and classification in web security. In the proposed framework, the factors and efficiency scores from DEA models are integrated with SVM for learning patterns of web security performance and provide further decision support. The numerical case study of hospital web security efficiency is demonstrated to support the feasibility of this design.

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Assessing anti-phishing preparedness: A study of online banks in Hong Kong

Cited by 31 publications

References 43 publications

Size and culture as determinants of the web policy of listed firms: The case of web accessibility in Western European countries

Size and culture as determinants of the web policy of listed firms: The case of web accessibility in Western European countries

Economic and financial factors for the adoption and visibility effects of Web accessibility: The case of European banks

Classification of Hospital Web Security Efficiency Using Data Envelopment Analysis and Support Vector Machine

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