Assessing and Enhancing the International Student Experience in Australian Higher Education: COVID-19 and a Better Future?

Effective teaching, student engagement and student satisfaction during the Covid‐19 pandemic: Evidence from business students' qualitative survey evaluations

“…The COVID‐19 pandemic generated a significant and unanticipated impact on the educational experience for on‐campus students (Beatson, de Lange, et al, 2021a; Lim & Tanaya, 2021; Sangster et al, 2020), whereby students were thrust into an ‘uncomfortable and anxious learning environment that was exclusively online, remote and full of unknowns’ (Osborne & Hogarth, 2021, p. 324). This sudden pedagogical move to remote learning substantially disrupted the way in which students interacted and engaged with the physical university environment, instructors, peers and learning resources, with new delivery approaches hastily developed by instructors (Lim & Tanaya, 2021). With emerging reports of students experiencing isolation and disempowerment generated by the COVID‐19 pandemic (Burke & Larmar, 2021), the notions of effective teaching, student engagement and student satisfaction need to be urgently revisited.…”