“…In recent decades, support has become individualised, due to an approach described as ‘person‐centred’ (Ratti et al, 2016 ; Waters & Buchanan, 2017 ). In this approach, services are based on the needs and preferences of the individual rather than on formulating support goals (Hogg & Langa, 2005 ; Mansell & Beadle‐Brown, 2004 ). Consequently, the focus has broadened to include an individual's capacities and aspirations, in addition to impairments.…”