2018
DOI: 10.1108/ijphm-10-2016-0053
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Assessing adherence and patient satisfaction with medication

Abstract: Purpose The study considers a four-construct model for validating the factors of overall patient satisfaction with medication. This paper aims to study the satisfaction of patients with their medication. Patient satisfaction with medication influences treatment-related behaviors, such as their possibility of continuing to use their medication, to take their medication correctly and to adhere with medication regimens. Design/methodology/approach treatment satisfaction questionnaire for medication (TSQM) versi… Show more

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Cited by 14 publications
(17 citation statements)
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“…Satisfaction, or rather not being satisfied with one's method of managing and organizing medications, increased the odds of nonadherence likelihood by two-fold in our study. Similar findings have linked satisfaction with nonadherence; [34][35][36][37][38] however, these other studies focused on different aspects of satisfaction like provider communication [34][35][36] and satisfaction with medications 35,37 rather than satisfaction with the medication management and organization aspects, as in our study. Recent evidence suggests that packaging can improve adherence, but the maximal impact on adherence and clinical outcomes stems from the combination of the packaging with medication therapy management services.…”
Section: Discussionsupporting
confidence: 88%
“…Satisfaction, or rather not being satisfied with one's method of managing and organizing medications, increased the odds of nonadherence likelihood by two-fold in our study. Similar findings have linked satisfaction with nonadherence; [34][35][36][37][38] however, these other studies focused on different aspects of satisfaction like provider communication [34][35][36] and satisfaction with medications 35,37 rather than satisfaction with the medication management and organization aspects, as in our study. Recent evidence suggests that packaging can improve adherence, but the maximal impact on adherence and clinical outcomes stems from the combination of the packaging with medication therapy management services.…”
Section: Discussionsupporting
confidence: 88%
“…Furthermore, the lower percentage of prescribing drugs by generic name could be attributed to preferences of prescribers to prescribe drugs by brand name, that might result in customer dissatisfaction as dispensing pattern by brand name results in exponentially higher costs for both the health facility and patients. 52 In this review, the highest percentage of encounters with antibiotic was reported in Tercha Zonal Hospital (85%) which extremely exceeds the optimum value recommended by WHO (<30%). 47 Moreover, only two studies have reported percentage of drugs encounter with antibiotics within the WHO standard.…”
Section: Discussionmentioning
confidence: 66%
“…Furthermore, the lower percentage of prescribing drugs by generic name could be attributed to preferences of prescribers to prescribe drugs by brand name, that might result in customer dissatisfaction as dispensing pattern by brand name results in exponentially higher costs for both the health facility and patients. 52 …”
Section: Discussionmentioning
confidence: 99%
“…For this reason, patient satisfaction is considered as one of the important indicators of healthcare quality and there have been considered many plans to create, maintain and enhance it in recent years (Kol, Arıkan, İlaslan, Akıncı, & Koçak, ). Increasing patient satisfaction reduces the risk of malpractice lawsuits, increases the profitability of hospitals in the competitive market, increases patient involvement in their own treatment and has a better chance of improving their health condition (Alam, Sikdar, Kumar, & Mittal, ), but despite the importance of this issue, most Iranian hospitals managers are unwittingly paying the least attention to it (Joolaee, Hajibabaee, Jafar Jalal, & Bahrani, ; Mogadasiyan, Abdolahzadeh, Rahmani, Nikanafar, & Firoziyan, ).…”
Section: Introductionmentioning
confidence: 99%