Improvements in educational technology in the past couple of decades have led institutions of higher learning to encourage and implement various types of distance education courses. This article reports on the conversion process of a face-to-face Intercultural Communication class at a mid-Atlantic university in the USA. First, the impetus for its creation is described, followed by the process of creating this course. Then a description of the course is presented, followed by the assessment design and results comparing the hybrid course to its face-to-face version offered in the past in terms of cognitive, behavioural, and attitudinal measures. The assessment results show that students enrolled in the hybrid course performed as well or better on knowledge questions. Students in the hybrid course outperformed face-to-face students in terms of attendance, but performed similarly for other behavioral measures. Overall, students in the hybrid course had positive attitudes toward the course.Improvements in educational technology in the past couple of decades have led institutions of higher learning to encourage and implement various types of distance education courses. This provides the ability to educate hard-to-reach populations, allows students the convenience of more flexible classes, and enables institutions to increase their revenue stream. Common variants of these courses include full online courses and hybrid/blended courses, which combine both face-toface and online components. In one of the most comprehensive studies on online learning, the United States Department of Education, in 2010, did a meta-analysis of higher education courses and concluded that, on average, students in online learning conditions performed slightly better than those who were in face-to-face classes. The difference between student outcomes was larger in blended courses compared to those taught entirely face-to-face. The analysts noted, however, that the positive effects associated with blended learning should not be attributed to the media per se, but should consider issues such as the curriculum materials and the amount of learning time spent on tasks (United States Department of Education, 2010). For example, simply providing materials through the technology does not achieve the same learning outcomes as a carefully designed strategy of allowing users control of their interactions with the material and then providing regular opportunities for self-checks.Bernard et al (2004) did a meta-analysis of comparative distance education literature between 1985 and 2002. They found that, overall, there was no conclusive evidence that distance education courses performed better or worse than face-to-face courses. They did find that asynchronous distance education classes had more favorable results than synchronous courses when compared to face-to-face classes.Other researchers have reported successes in their distance education courses. Measures have included direct measures, such as student grades, examination performance, retention ...