Assesment of Project Management Teechniques on Telecomunication Industry in Nigeria

Abstract

The creative concept of project management is universal and generic. The perceived inherited challenges that still persist in Telecommunication Industry are weak infrastructure base, huge demand for service due to inefficiencies of the past, which hindered the performance of interconnectivity, monitoring and compliance in managing consumer expectations. This raises the concern to assess the adoption of project management techniques in telecommunication industry. The population of this study comprised of one hundred and twenty (120) middle management and senior staff of both Mtn and Glo telecommunication in Lagos State. Convenient and simple random sampling techniques were used to select Eighty (80) respondent from the population of the study. Survey research design was adopted for this study with aids of a structured questionnaire. Content validity was used to validate the questionnaire, while the reliability was determined using test-retest method. The data collected were analysed using mean and standard deviation and one way ANOVA. The findings of the study shows that there is no significance difference between brainstorming techniques adoption of both MTN and Globacom telecommunication industry (p<0.05). The further reveal that there is no significant difference among the response of both the staff of MTN and Globacom telecommunication industry on the adoption of Network analysis. Conclusively, it could be explained that telecommunication activities can be treated as telecommunication projects, provided that resources allocated for these projects are kept in tight control through a project management office to ensure successful service delivery of the organization.