“…Online brand communities can be of two subtypes: firm-sponsored (FS) and user-generated (UG) (Sloan et al, 2015). A consumer tribe is a wider concept, of fluid, ephemeral, and mobile communities, which encompasses different products, services, experiences, and activities (Aung & Sha, 2016;Goulding et al, 2013;Ruiz et al, 2020). The main characteristics of consumer tribes are multiplicity, playfulness, transience, and entrepreneurialism.…”