2021
DOI: 10.3926/jairm.189
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Artificial Intelligence potential within airlines: a review on how AI can enhance strategic decision-making in times of COVID-19

Abstract: Purpose: Airline strategy relies on the competitive environment analysis and the management of resources. Artificial Intelligence (AI) algorithms are being increasingly deployed throughout several industries. COVID-19 has further stressed a sector where firms have historically struggled to sustain profitability.The purpose is to explore the potential of AI applications regarding strategic decision-making in airlines in times of crisis and to depict a roadmap to encourage scholars and practitioners to jointly i… Show more

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Cited by 9 publications
(6 citation statements)
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References 40 publications
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“…Crisis Management Frameworks, such as AI-based systems, are designed for preparedness and effective communication during crises (Agbaji, 2021;Essien & Petrounias, 2022;Pérez-Campuzano et al, 2021;Saha et al, 2023). They are essential for sectors prone to emergencies.…”
Section: Crisis Management Framework Vs Strategic Thinking and Decisi...mentioning
confidence: 99%
See 2 more Smart Citations
“…Crisis Management Frameworks, such as AI-based systems, are designed for preparedness and effective communication during crises (Agbaji, 2021;Essien & Petrounias, 2022;Pérez-Campuzano et al, 2021;Saha et al, 2023). They are essential for sectors prone to emergencies.…”
Section: Crisis Management Framework Vs Strategic Thinking and Decisi...mentioning
confidence: 99%
“…Crisis Management Frameworks are indispensable in high-risk sectors like healthcare, emergency services, and natural resource management. These frameworks enable organizations to respond effectively to unforeseen events, minimizing risks and damages (Essien & Petrounias, 2022;Pérez-Campuzano et al, 2021).…”
Section: Crisis Management In High-risk Sectorsmentioning
confidence: 99%
See 1 more Smart Citation
“…The research object of this paper is the sales volume of the restaurant industry; however, the large differences in the dishes of stores in different business formats may seriously affect the generalizability of the model; at the same time, the daily sales volume of various dishes in most restaurant industries is proportional to the sales volume, and the sales volume of dishes can be further estimated from the daily dish sales; therefore, the sales volume of the restaurant industry is selected as the basic research object of this paper [ 18 ].…”
Section: Neural Network For Cross-border E-commerce Sales Dynamic Pre...mentioning
confidence: 99%
“…A couple of works that have tackled the practical application of ML algorithms during the pandemics are ( Pérez-Campuzano et al, 2021a ), which gathers and proposes a handful of strategic AI applications that could be implemented during these times of crisis, and ( Tsa and Hung, 2021 ), where a model is modified to predict enterprise performance and compared against different engines such as Neural Networks.…”
Section: Literature Reviewmentioning
confidence: 99%