2023
DOI: 10.1108/s1569-37592023000111b003
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Artificial Intelligence in Human Resource Management: Recent Trends and Research Agenda

Akansha Mer
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Cited by 6 publications
(1 citation statement)
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“…AI enhances employee intelligence by aiding in decision-making and bolsters creative skills. It supports essential management tasks, solves functional challenges, and streamlines processes, improving job performance and enabling employees to focus on innovation and customer interaction (Malik et al, 2021;Mer, 2023). Also, the findings from the McKinsey Global Institute ( 2023) indicate that together with other technologies, the current capabilities of generative AI have the theoretical potential to automate work activities, such as drafting emails or responding to customer inquiries, that currently occupy 60% to 70% of the time employees spend working.…”
Section: Literature Reviewmentioning
confidence: 99%
“…AI enhances employee intelligence by aiding in decision-making and bolsters creative skills. It supports essential management tasks, solves functional challenges, and streamlines processes, improving job performance and enabling employees to focus on innovation and customer interaction (Malik et al, 2021;Mer, 2023). Also, the findings from the McKinsey Global Institute ( 2023) indicate that together with other technologies, the current capabilities of generative AI have the theoretical potential to automate work activities, such as drafting emails or responding to customer inquiries, that currently occupy 60% to 70% of the time employees spend working.…”
Section: Literature Reviewmentioning
confidence: 99%