Artificial intelligence enabled conversational agent for mental healthcare

Abstract

Conversational agents are a software program that can converse with users in the manner of a real-world conversation. Artificial intelligence (AI) is not complete without conversation modeling. The most difficult artificial intelligence endeavor since its start has been developing an effective chatbot application. Despite chatbots may do a variety of tasks, their main duty is to accurately understand human speech and respond appropriately. Previously, manual patterns and instructions or simple statistical methods were used to create chatbots architectures. Due to its improved capacity for training, end-to-end AI has replaced these models since 2015. The most popular technique for conversation simulation at the moment is the encoder-decoder recurrent neural network (RNN). The realm of language comprehension served as inspiration for this design. Until recently, a number of additions and changes dramatically enhanced chatbot conversational abilities. In this paper, we outline our research results into creating an interactive digital chatbot that may provide patients with psychological assistance. To build and train the chatbot, we used resources such Rasa Natural Language Processing (NLU) technology, which employs natural language processing (NLP) methods. The results of the investigation showed that selecting proper responses while conversing with patients had a more than 70% predictive performance.

The Fusion of Minds: Navigating the Confluence of AI, ML, and Psychology in the Digital Era

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