2019
DOI: 10.3390/su11164501
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Artificial Intelligence Based Commercial Risk Management Framework for SMEs

Abstract: Risk management in commercial processes is among the most important procedures affecting the competitiveness of small and medium-sized enterprises (SMEs), their innovativeness and potential contribution to global sustainable development goals (SDGs). The ecosystem of commercial processes is the prerequisite to manage risk faced by SMEs. Commercial risk assessment and management using elements of artificial intelligence, big data, and machine learning technologies could be developed and maintained as external s… Show more

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Cited by 43 publications
(7 citation statements)
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“…In terms of the impact of Fintech sector development on SME businesses, the range of Fintech services is expanding to include not only mobile payments but crowd financing (Kim & De Moor, 2017;Serwaah, 2021), artificial intelligence solutions for more accurate SME credit assessments (Bughin et al, 2017(Bughin et al, , 2019Rybakovas & Žigienė, 2021;Taylor, 2018;Westermann, 2018;Zhang et al, 2018;Žigienė et al, 2019), the impact of platform economies (Langley & Leyshon, 2021) on financing, and more. The application of individual technologies helps SMEs to overcome the barrier of access to finance for business development, thus the potential of increasing business financial inclusion.…”
Section: Relevant Literature Reviewmentioning
confidence: 99%
“…In terms of the impact of Fintech sector development on SME businesses, the range of Fintech services is expanding to include not only mobile payments but crowd financing (Kim & De Moor, 2017;Serwaah, 2021), artificial intelligence solutions for more accurate SME credit assessments (Bughin et al, 2017(Bughin et al, , 2019Rybakovas & Žigienė, 2021;Taylor, 2018;Westermann, 2018;Zhang et al, 2018;Žigienė et al, 2019), the impact of platform economies (Langley & Leyshon, 2021) on financing, and more. The application of individual technologies helps SMEs to overcome the barrier of access to finance for business development, thus the potential of increasing business financial inclusion.…”
Section: Relevant Literature Reviewmentioning
confidence: 99%
“…Technology allows entrepreneurs to make decisions about the opportunity exploitation during the COVID-19 pandemic. It makes decision making more versatile and easier to determine sooner (Ranjan 2009 ; Žigienė et al 2019 ; Samiei and Habibi, 2020 ) amid a global epidemic. In general, the exploration of opportunities is a crucial phase in the creation of an effective business in an entrepreneurial marketing process.…”
Section: Literature Review and Hypothesis Developmentmentioning
confidence: 99%
“…Subsequent researches could focus on how to use the fuzzy logic tool to determine the sustainable marketing communication channel most relevant to the customers. Zigiene et al (2019) presented artificial intelligence based risk management framework for SMEs for risk prevention in SMEs as large scale external and internal data are generated. The research strongly considers the integration of artificial intelligence and machine learning to process large scale unstructured data with its attendant incompleteness and uncertainty in order to improve risk management.…”
Section: Literature Reviewmentioning
confidence: 99%