Artificial Intelligence and Quality of Life: Four Scenarios for Personal Security and Safety in the Future

Abstract

Artificial Intelligence (AI) paves the way for many innovations and undoubtedly impacts individuals’ quality of life (QoL). It is also a risk factor, especially when it comes to personal safety and security. In today’s world, however, every person has a role to play in identifying and managing the risks of using AI, not only the AI experts. The first essential step in identifying those risks is to know individuals’ attitudes and motivations regarding the use of AI and the behaviors and practices of AI use (or non-use) they engage in. In 2016 and 2017, we surveyed 1000 bachelor’s and master’s students from various academic departments in Western Switzerland. We aimed to explore their current attitudes and motivations and outline scenarios for possible futures focusing on AI, security, safety, and QoL in Switzerland. This chapter summarizes the survey results and discusses individuals’ behaviors and interactions in the context of the identified scenarios. Based on the scenarios, we attempted to determine how businesses and governments in the present might seize future opportunities offered by AI while also addressing some of the implications of AI for individuals’ QoL. Our research results may serve as starting points to enrich discussion concerning AI and QoL and help individuals, along with businesses and governments, make better decisions in an increasingly connected world.

The Impact and Implication of Artificial Intelligence on Thematic Healthcare and Quality of Life

“…Previous research on the impact of AI on healthcare and QoL has majorly concentrated on themes of privacy, inequality, ethics, and security. Chapuis (2022) demonstrates that these themes depict AI's negative and positive impacts on QoL and healthcare. Healthcare and QoL researchers and experts have employed various research techniques to gain significant insights into the subject matter.…”

“…AI and QoL: Security and Safety Chapuis (2022) states that at the beginning of the second millennium, several international organizations invested many funds in AI, and academic literature on AI rose rapidly within the decade. The implications of AI on QoL began in the late 2000s, with researchers paying more attention to people's motivation and attitudes regarding AI's applications in different fields.…”

“…This data implies that the application of AI is likely to affect the QoL of most individuals considerably owing to its security and safety concerns. Chapuis (2022) recommends that more studies be conducted to analyze individuals' practices and behaviors regarding AI applications to mobilize AI users properly. Once the relevant stakeholders comprehend the current behaviors and practices, they can focus on vigilance and awareness to enable individuals to enhance their security and safety and realize improved QoL outcomes.…”

“…Recent scandals and issues in the healthcare industry, such as those discussed by Choudhury and Asan (2022) and Dutt (2020), indicate the prevalence of threats to individuals' security and safety regarding the use of AI may increase considerably in the future. For instance, Chapuis (2022) states that the cyber-attack carried out in May 2017, using the Wannacry virus, infected at least 200,000 personal computers in more than 150 countries. This data implies that the application of AI is likely to affect the QoL of most individuals considerably owing to its security and safety concerns.…”