Artifacts in Software Design

Keil-Slawik, Reinhard

doi:10.1007/978-3-642-76817-0_15

Cited by 14 publications

(4 citation statements)

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“…Even if the early knowledge management literature suggested that knowledge was an asset that could be simply externalized, circulated amongst knowledge workers and internalized by them (Nonaka and Takeushi, ), we now know that knowledge cannot be stored in a knowledge management system: it being conceived of as rational capacity held by humans prevents that (Nonaka et al ., ). Without dispute, artifacts can serve as “external memory” (Keil‐Slawik, ), and knowledge workers externalize their individual knowledge in multimedia assets that are shared within a community or organization. The main reason why many authors regarded knowledge as exchangeable asset seems to be based on exactly this necessity of external artifacts for acquiring, storing, and sharing knowledge (Erren, ), (Alavi and Leidner, ), (Carlsson et al ., ) (McQueen, ) (Zack, ).…”

Section: Typology Of Knowledge Worker Rolesmentioning

confidence: 99%

Knowledge Worker Roles and Actions—Results of Two Empirical Studies

Reinhardt

Schmidt

Sloep

et al. 2011

Knowl Process Manag

197

131

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This paper proposes a typology of knowledge workers and their respective knowledge actions. The extant literature on the definition of knowledge work actions is examined and evaluated. The existing classifications of roles of knowledge workers are evaluated and extended with additional literature and empirical findings on the definition of a typology of knowledge worker roles. The empirical data in this paper comes from two studies. In the Task Execution Study 20, a knowledge worker had to carry out a selection of prepared tasks. The computer system that the participants were using was equipped with sensors, so that the execution steps of the tasks could be traced and analyzed. The data from the second study comes from a questionnaire survey of knowledge workers, which yielded 43 responses. The paper shows that the sampled users take on all identified knowledge worker roles, and that the knowledge work actions can be recognized in the sensor data from the first study. This paper contributes to the literature by proposing a new way of classifying the roles of knowledge workers and the knowledge actions they perform during their daily work. Furthermore, the paper provides a preliminary understanding of the relation between knowledge-intense work tasks, the roles they are executed in, and the tools that are used to accomplish the respective tasks.

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Section: Typology Of Knowledge Worker Rolesmentioning

confidence: 99%

Knowledge Worker Roles and Actions—Results of Two Empirical Studies

Reinhardt

Schmidt

Sloep

et al. 2011

Knowl Process Manag

197

131

View full text Add to dashboard Cite

show abstract

“…The other relevant aspect of communication processes is the creation of artifacts as a materialization of knowledge. Artifacts are all kinds of reproducible physical or digital results of an externalization process (e.g., books, digital media or certificates) and serve as an external memory (Keil Slawik, 1992). Creating an artifact often goes along with the abstraction from the subject domain and therefore is equivalent to a de-contextualization of the content.…”

Section: Symbolic Interactionismmentioning

confidence: 99%

Sociofact Theory

Riss

Magenheim

2014

International Journal of Knowledge-Based Organizations

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The current study concentrates on units of organizational knowledge that the authors call sociofacts following a terminology introduced by J. Huxley. The analysis looks at the constituents of sociofacts as well as their lifecycle, starting from the concept of knowledge asset. It is based on insights from various established theories such as Activity Theory, Nonaka's SECI model, Boundary Objects and Transactive Memory Theory. The authors investigate how the form of sociofacts changes during the Knowledge Maturing process and point at their business relevance. The goal of the paper is to improve the understanding of the structure of organizational knowledge and the process of knowledge maturing.

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“…Of course, that is only possible if the programmer reduced some limited domain of intelligent behavior to algorithmic rules (or heuristic rules that were close enough to mimic human decisions most of the time) and then programmed these into the software. The meaning of the software's behavior is derived from the human software designer's symbolic external representations (Keil-Slawik, 1992) in the programming language. The user notices traces of the designer's intention in the form of the operational software artifact.…”

Section: Embedding Meaning In Softwarementioning

confidence: 99%

Collaborating with Relational References

Stahl¹

2006

Group Cognition

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Artifacts in Software Design

Cited by 14 publications

References 0 publications

Knowledge Worker Roles and Actions—Results of Two Empirical Studies

Knowledge Worker Roles and Actions—Results of Two Empirical Studies

Sociofact Theory

Collaborating with Relational References

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