Background: Typically, researchers believe that abusive supervision decreases employees' helping behavior. However, according to the emotional process theory of abusive supervision, subordinates show more helping behavior under certain conditions. The purpose of this study was to examine the impact of abusive supervision on employees' helping behavior, with a focus on the mediating role of self-blame and guilt as well as the moderating effects of core self-evaluation (CSE) and power distance.
Methods: In this study, the PROCESS Macro model was used to deeply investigate the proposed moderated mediation model. Confirmatory factor analysis was performed with AMOS. The employees of various private and state service-offering organizations in Yazd, Iran, were invited to participate in the study (n = 381). They were selected through simple random sampling. The data were collected with the Abusive Supervision Scale [1], State Shame and Guilt Scale (SSGS), Self-blame Questionnaire [3], Core Self-Evaluation Scale [4], and Power Distance Scale developed by Dorfman and Howell [5]. The scale developed by Dalal et al. [2] was also used to rate the employees’ helping behavior. The hypothesized model was analyzed according to the PROCESS Macro model.
Results: The direct association between abusive supervision and employees’ helping behavior was significantly negative. The mediation by self-blame and guilt was negative too. The relationship between abusive supervision and self-blame was positively correlated to core self-evaluation (CSE), while the association between self-blame and guilt was negatively correlated to power distance.
Conclusion: In the context of abusive supervision and its aftermath, this study introduced self-blame and guilt as two mediators that can influence subordinates’ reactions to abusive supervision. Also, for the first time, CSE was tested as a moderator between abusive supervision and self-blame. Finally, in response to previous calls for research [6,7], the moderating role of subordinates’ power distance orientation in the relationship between self-blame and guilt was investigated.