2022
DOI: 10.1027/0227-5910/a000785
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Are Mental Health Apps Adequately Equipped to Handle Users in Crisis?

Abstract: Abstract. Background: Mental health (MH) apps are growing in popularity. While MH apps may be helpful, less is known about how crises such as suicidal ideation are addressed in apps. Aims: We examined the proportion of MH apps that contained language mentioning suicide or suicidal ideation and how apps communicated these policies and directed users to MH resources through app content, terms of services, and privacy policies. Method: We chose apps using an Internet search of “top mental health apps,” similar to… Show more

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Cited by 12 publications
(5 citation statements)
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References 14 publications
(17 reference statements)
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“…While limited assessment of adverse events is an issue in the broader psychotherapy literature [58], it may be particularly problematic to ignore within the context of mobile phone-based interventions which often include less support than traditional treatments. Unfortunately, to date is appears content for managing safety-related crises (e.g., suicidality) is not included in the majority of mental health apps [59].…”
Section: Plos Digital Healthmentioning
confidence: 99%
“…While limited assessment of adverse events is an issue in the broader psychotherapy literature [58], it may be particularly problematic to ignore within the context of mobile phone-based interventions which often include less support than traditional treatments. Unfortunately, to date is appears content for managing safety-related crises (e.g., suicidality) is not included in the majority of mental health apps [59].…”
Section: Plos Digital Healthmentioning
confidence: 99%
“…The strength of our work was to provide a wide overview of the apps that specifically aim to manage and monitor suicide crisis and prevent suicide in clinical and non-clinical samples. In fact, we analyzed published original studies on the feasibility, acceptability and efficacy of mobile apps, while some reviews have only assessed the main features of apps available in Android and iOS stores to test their usability and engagement [ 21 , 22 , 23 , 24 , 66 , 67 , 68 ]. Our target was exclusively suicide risk, while other papers [ 14 , 69 , 70 ] included mental health in general.…”
Section: Discussionmentioning
confidence: 99%
“…Additionally, there is a risk of over-reliance on healthcare apps, which might be racially biased due to the choice of distinct population groups used to train the relevant algorithms (99), or they may be unable to properly address crises like suicidal ideation due to inconsistencies in language across different apps (100). Also, there is the problem of the digital divide due to issues regarding access to the internet or technologies for some individuals.…”
Section: Limitations and Current Challengesmentioning
confidence: 99%