Are learning organizations pragmatic?

Abstract

Purpose -The purpose of this paper is to evaluate the future prospects of the popular concept known as the learning organization; to trace the influence of philosophical pragmatism on the learning organization and to consider its potential impact on the future; and to emphasize how pragmatic theories have shaped the development of Deming's total quality management approach and Toyota's lean manufacturing system. Design/methodology/approach -The concepts presented are mainly built on a historical analysis of various theories of philosophical pragmatism and organizational management. These theories are contrasted with state-of-the-art practices used in business. Findings -Many organizational learning theories are rooted in philosophical pragmatism, yet these models often only borrow small pieces from a larger, more systemic framework. It is argued here that this truncated use of such principles causes unintended consequences and general ineffectiveness. Originality/value -The value is to see the evolution of theories of learning organizations in terms of many of the unstated assumptions that serve as a foundation.

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