“…This is being done spatially and temporally, whereby physical interchanges and timetabling are increasingly being designed to accommodate multimodal traveller needs -e.g. InterConnect in Lincolnshire, UK sees DRT buses deliberately linking up in market towns with the interurban bus network to allow a greater range of destinations for the passenger (Enoch et al, 2006); financially, where ticketing products such as the National Dutch OV chip kaart smartcard (the replacement to the Strippenkaart) now allow users to travel across the Netherlands using multiple operators on a single upfront payment (Jacobs, 2010); and with regards to information -where online 'portals' are being developed to provide relevant information both before and during a journey (see www.transportdirect.info). Perhaps most importantly, integration is also being attempted at the (local) institutional level, whereby seat brokerage systems are being developed to match a user to any appropriate vehicle that is available and in the vicinity at the desired time of travel, as in Somerset, UK for example (Enoch et al, 2006).…”