This is the second in a series of articles addressing the issues of information technology (IT) within the analytical laboratory. In the first article, we considered some of the operational, logistic, and strategic issues that must be addressed to enable an analytical laboratory to meet current and future demands (/). Here R. D. McDowall of the University of Surrey concentrates on laboratory information management systems (LIMS) and considers the intent and implementation of LIMS in order to stimulate discussion and debate. He also focuses on the impact that a LIMS should-but rarely does-make on both a laboratory and an organization. To overcome this problem, McDowall proposes a matrix for the development of a strategic LIMS. It can be used to aid system implementation or, alternatively, to evaluate the effectiveness of existing applications and chart their further development. The overall purpose is to give managers and analytical chemists a tool they can use to ensure that any LIMS reaches its full potential.Raymond E. Dessy Series CoordinatorThe major function of most analytical laboratories is to create and present information in a timely manner that will allow clients to make decisions. A LIMS is one of the primary automation tools at the disposal of analytical chemists to help them achieve this goal (2). Although a LIMS does not perform analyses, it can be pivotal in integrating both the laboratory operations and the laboratory itself within an efficient organization. It can provide the means to automate the processes of information creation and presentation and, because it can also be the platform for information dissemination to clients and senior management, a LIMS should serve as a strategic system for any laboratory to add value to the information that is generated. However, this is not always the case. A large number of systems fail to meet initial expectations, most probably because LIMS are not fully understood (3). To address this prob-lem, in 1990 we proposed a LIMS model (3, 4) that made it possible to conceptually visualize the requirements of a system (4, 5). It has been adopted, modified, and used as the basis of the LIMS concept model in the ASTM LIMS guide that has recently been finalized (6). However, the original model focuses on the user functions within the laboratory environment and not on the strategic placement of a system.In this article, we will review the need for strategic IT planning, discuss the limitations of current LIMS and their implementations, and describe how LIMS fit into the processes of laboratory management and decision making. In addition, we propose a matrix for the development of a strategic LIMS that is formed by plotting three types of information systems versus the scope of laboratory and organizational tasks that can be undertaken. A strategic LIMS will facilitate efficient organizations rather than just the development of operational LIMS.
Strategic IT planningStrategic IT planning is essential to support business objectives, and yet a dichotomy exists (7). Ma...