2023
DOI: 10.3390/biomimetics9010001
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Archimedes Optimization Algorithm-Based Feature Selection with Hybrid Deep-Learning-Based Churn Prediction in Telecom Industries

Hanan Abdullah Mengash,
Nuha Alruwais,
Fadoua Kouki
et al.

Abstract: Customer churn prediction (CCP) implies the deployment of data analytics and machine learning (ML) tools to forecast the churning customers, i.e., probable customers who may remove their subscriptions, thus allowing the companies to apply targeted customer retention approaches and reduce the customer attrition rate. This predictive methodology improves active customer management and provides enriched satisfaction to the customers and also continuous business profits. By recognizing and prioritizing the relevan… Show more

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Cited by 3 publications
(4 citation statements)
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“…Fisher score is a statistical measure used in feature selection to evaluate the discriminatory ability of features in distinguishing between different classes in a dataset [ 36 , 37 ]. The equation for Fisher score is given as follows: where is the variance among the means of different classes, while is the average variance within each class.…”
Section: Methodsmentioning
confidence: 99%
See 1 more Smart Citation
“…Fisher score is a statistical measure used in feature selection to evaluate the discriminatory ability of features in distinguishing between different classes in a dataset [ 36 , 37 ]. The equation for Fisher score is given as follows: where is the variance among the means of different classes, while is the average variance within each class.…”
Section: Methodsmentioning
confidence: 99%
“…Fisher score is a statistical measure used in feature selection to evaluate the discriminatory ability of features in distinguishing between different classes in a dataset [36,37]. The equation for Fisher score is given as follows:…”
Section: Feature Evaluationmentioning
confidence: 99%
“…Finally, [56] introduces a technique for predicting customer churn in the telecommunications sector. The Archimedes Optimization Algorithm is employed for optimal feature selection, combined with a hybrid deep learning model for customer churn prediction.…”
Section: Related Workmentioning
confidence: 99%
“…Finally, ref. [43] introduces a technique for predicting customer churn in the telecommunications sector. The Archimedes optimization algorithm is employed for optimal feature selection, combined with a hybrid deep learning model for customer churn predic-tion.…”
Section: Related Workmentioning
confidence: 99%