“…The CCFSS measures family satisfaction with the care patients receive in an ICU (Wasser et al, 2001;2004). Psychometric properties of the CCFSS have been reported in a few studies (Wasser et al, 2001;2004;Brown & Hijazi, 2008;Karlsson et al, 2011;Hickman et al, 2012, Baharoon et al, 2014. The survey has two parts; the first collects socio-demographic information: age of the respondent, gender, education, relationship to the patient, residency (far or close to the hospital), age of patient, previous experience with a hospitalized relative in a CCU and diagnosis.…”