Approaching Human-Robot Interaction with Resilience

A project management issue of new technology developments: A case study on lack of human factors’ attention in human–robot interaction

“…Moreover, contemporary project management discourse recognizes the importance of managing lack of information, lack of knowledge, ambiguity, characteristics of different project parties, trade-offs between trust and control mechanisms, and diverging agendas in different stages of the project life cycle. 15,16 The indications we discovered in course of our research, [17][18][19][20] and what this article addresses, is that in many cases, the lack of attention to human factors is rationalized by referring to existing work package objectives, scope and agreed plans for the project. This article reports on findings from a case study, a research and innovation project developing technology and concepts for human-robot collaboration, and addresses the question: to what extent is lack of attention to human factors issues linked to known project management challenges?…”

“…The indications we discovered in course of our research, 17–20 and what this article addresses, is that in many cases, the lack of attention to human factors is rationalized by referring to existing work package objectives, scope and agreed plans for the project. This article reports on findings from a case study, a research and innovation project developing technology and concepts for human–robot collaboration, and addresses the question: to what extent is lack of attention to human factors issues linked to known project management challenges?…”

“…The findings from the ESA study were subsequently used to tailor the CRIOP method 67 to support the development of collaborative human-robot systems. 18 The modified CRIOP method was tested in the case study. 19 The case study was a 3-year cooperative research and innovation project funded by the space calls from the European Commission.…”

Remote Operation of Marine Robotic Systems and Next-Generation Multi-Purpose Control Rooms

“…Many aspects of space activities show similarities to the remote operation of subsea vehicles, such as inaccessibility, communication limitations, and the mix of remote control versus autonomy, etc. Experience from space operations, as well as from the oil and gas industry, were important in developing NTNU's OceanLab CR [26,27]. This applies not only to resource planning on a common timeline, but also to the display, processing, and distribution of data from the operations.…”