Applying Goldratt’s Framework to the Banking System

Moreira, Maria R. A.; Castaño, Julian D. M.; Sousa, Paulo S. A.; Meneses, Raquel

doi:10.3311/ppso.7673

Cited by 5 publications

(3 citation statements)

References 33 publications

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“…The TT is used to provide an action plan for implementing the proposed solution with step-by-step instructions (Dettmer, 2007) (see Figure 2). Rich scholarly literature (Bacelar-Silva et al, 2020;Balderstone and Mabin, 1998;Blackstone, 2001;Ikeziri et al, 2019;Kim et al, 2008;Rahman, 1998;S ¸ims ¸it et al, 2014;Tulasi and Rao, 2012;Watson et al, 2007) published during last four decades clearly testifies that the concepts of TOC have been successfully implemented throughout the globe in different areas such as: operations management (Banerjee and Mukhopadhyay, 2016;Ghorbani et al, 2014;Gupta and Andersen, 2018;Librelato et al, 2014;Ponte et al, 2016;Polito et al, 2006), service sector (Dalci and Kosan, 2012;Lacerda et al, 2010;Reid, 2007;Reid and Cormier, 2003), product-mix decision (Bhattacharya et al, 2008;Bhattacharya and Vasant, 2007;Cannon et al, 2013;Golmohammadi and Mansouri, 2015;Mishra et al, 2005), project management (Trojanowska and Dostatni, 2017), banking (Moreira et al, 2014), public sector (Reid and Shoemaker, 2006), poultry industry (Chaudhari and Mukhopadhyay, 2003), supply chains (Modi et al, 2019;Mathu, 2014;Oglethorpe and Heron, 2013), blood banks (Lowalekar and Ravi, 2017), aerospace sector (Chou et al, 2012), healthcare (Groop et al, 2017;…”

Section: Toc In Healthcarementioning

confidence: 99%

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Theory of constraints in healthcare: a systematic literature review

Datt,

Gupta,

Misra

et al. 2024

IJQRM

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PurposeTheory of Constraints (TOC), though a well-established process improvement methodology in manufacturing, is still a novel philosophy for healthcare and an exhaustive review of literature is needed to summarize the key findings of various researchers. Such a review can provide a direction to the researchers and academicians interested in exploring the application of TOC in the healthcare sector. This paper aims to review the existing literature of TOC tools and techniques applied to the healthcare environment, and to investigate motivating factors, benefits and key gaps for identifying directions for future research in the domain of healthcare.Design/methodology/approachIn this paper, different electronic repositories were searched using multiple keywords. The current study identified 36 articles published between January 1999 to mid-2021 to conceptualize and summarize the research questions used in the study. Descriptive analysis along with pictorial representations have been used for better visualization of work.FindingsThis paper presents a thorough literature review of TOC in healthcare and identifies the evolution, current trends, tools used, nature of services chosen for application and research gaps and recommends future direction for research. A variety of motivating factors and benefits of TOC in healthcare are identified. Another key finding of this study is that almost all implementations listed in literature reported positive outcomes and substantial improvements in the performance of the healthcare unit chosen for study.Practical implicationsThis paper provides valuable insight to researchers, practitioners and policymakers on the potential of TOC to improve quality of services, flow of patients, revenues, process efficiency and cost reduction in different health care settings. A number of findings and suggestions compiled in the paper from literature study can be used for diagnosing, learning and making substantial changes in healthcare. The methodologies used by different researchers were analysed and combined to propose a generic step by step procedure to apply TOC. This methodology will guide the practising managers about the appropriate tools of TOC for their specific need.Social implicationsGood health is always the first desire of all men and women around the globe. The global aim of healthcare is to quickly cure more patients and ensure healthier population both today and in future. This article will work as a foundation for future applications of TOC in healthcare and guide upcoming applications in the booming healthcare sector. The paper will help the healthcare managers in serving a greater number of patients with limited available resources.Originality/valueThis paper provides original collaborative work compiled by the authors. Since no comprehensive systematic review of TOC in healthcare has been reported earlier, this study would be a valuable asset for researchers in this field. A model has been presented that links various benefits with one another and clarifies the need to focus on process improvement which naturally results in these benefits. Similarly, a model has been presented to guide the users in implementation of TOC in healthcare.

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Section: Toc In Healthcarementioning

confidence: 99%

“…, 2013; Golmohammadi and Mansouri, 2015; Mishra et al. , 2005), project management (Trojanowska and Dostatni, 2017), banking (Moreira et al. , 2014), public sector (Reid and Shoemaker, 2006), poultry industry (Chaudhari and Mukhopadhyay, 2003), supply chains (Modi et al.…”

Section: Introductionmentioning

confidence: 99%

Theory of constraints in healthcare: a systematic literature review

Datt,

Gupta,

Misra

et al. 2024

IJQRM

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“…There may be any problem, as it has to be factual and data based, three major scientific activities, inference (Type 1 mistake), observation (Type 2 mistake), and prediction (Types 1 and 2 mistake prevention) are used to provide a tutorial on the TP and its use in addressing these types of mistakes (Cox & Robinson, 2017). Among the variety of concepts involved in this theory and extension of the philosophy on which it is based, the term 'restriction' is established as the starting point for the whole philosophy of the TOC (Moreira et al, 2014). The results of these studies indicate that TOC systems produce greater levels of output while reducing I, manufacturing lead time, and standard deviation of cycle time (Watson et al, 2007).…”

Section: Critical Factors Constituting Successful Implementation Of Framework For Implementation Of Theory Of Constraints and Total Produmentioning

confidence: 99%

Assessment of TOC and TPM in Indian SME Auto Manufacturing Industries

Tarte¹,

Doke²

2021

Journal of Operations and Strategic Planning

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The purpose of this article is to investigate the impact of theory of constraints (TOC) and total productive maintenance (TPM) practices on operational performance, and their interlinkage between each other. Constructs that are critical to auto manufacturer’s operational performance have been identified with the help of literature and experts from industry. The impact of TOC and TPM on operational performance has been evaluated. Similarly, impact of competitiveness on operational performance has been evaluated. Further, alternate models are tested and evaluated through structural equation model. It was observed during testing of alternate models that TOC and TPM have a direct impact on operational performance. However, TOC and TPM practices also directly impact overall operational performance, which in turn, influences competitiveness. In comparison of alternate models, the model in which TOC and TPM affect overall equipment efficiency (OEE), human total participation and commitment (HTPC), throughput (T), inventory (I), and operating expense (OE) practices and these further affect the operational performance, is found most appropriate. This study provides some useful implications from industry point of view. TOC and TPM practices are crucial to auto manufacturing industries. TOC and TPM are the core of attaining sustenance in crucial factors, which will have greater impact to achieve operational performance. Overall equipment efficiency, Human total participation, T, I, and operating expense practices are driven by TOC and TPM practices. This crucial factor linkage helps to achieve the desired operation performance. There are very limited studies that have considered both the continuous improvement practices together to achieve better operational performance. In auto manufacturing industry, both TOC and TPM are crucial continuous improvement practices for any organization to drive its growth.

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