Applying Evaluations While Building the Artifact -- Experiences from the Development of Process Model Complexity Metrics

Braunnagel, Daniel; Leist, Susanne

doi:10.1109/hicss.2016.551

Cited by 2 publications

(1 citation statement)

References 28 publications

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“…Generally, the measurement of model quality is a lively discussed topic in literature and quality frameworks, metrics, empirical surveys as well as pragmatic guidelines were introduced in recent years (Avila et al, 2019;Mendling et al, 2010). These approaches build on quality dimensions such as complexity, modularity, size or cohesion to quantify conceptual model quality (Braunnagel et al, 2015;Vanderfeesten et al, 2007). Against this background, the "understandability" of a conceptual model has established as a commonly accepted quality criterion (Houy et al, 2012(Houy et al, , 2014.…”

Section: Setting and Experiments Conductionmentioning

confidence: 99%

Creating a Functional Interdependency Map for Supporting the “Act of Improvement” in Business Process Improvement Projects

Johannsen

Zellner

Griesberger

2022

International Journal of Service Science, Management, Engineering, and Technology

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Business process improvement (BPI) is of high priority for practitioners. But especially the most value-adding phase in a BPI project, namely the “act of improvement”, is insufficiently supported despite the many existing methods and techniques. Until now, it is largely unclear as to what degree existing BPI techniques support each other and are interrelated with one another. Thus, the purpose of this paper is to investigate the functional interdependencies between BPI techniques to get a better understanding for the beneficial synergies between the BPI techniques and to provide a basis for purposefully combining them within projects. Based on the functional interdependencies, a graphical “Functional Interdependency Map” is developed and its usability demonstrated in an experiment. The paper is valuable for academics and practitioners alike because the impact of BPI on organizational performance is high.

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