“…For example, these papers are distributed over evaluating intertwined effects in investment project (Altuntas, Dereli 2012, 2015, e-learning programs (Tzeng et al 2007), customers' choice behavior model (Hsu et al 2007), environment assessment (Tseng, Lin 2009;Chen et al 2009Chen et al , 2010, service-industry evaluation (Chen et al 2011;Cheng et al 2012;Liu et al 2013), quality control (Dey et al 2012;Tsai, Hsu 2010;Wang et al 2014), and risk evaluation (Chang, Cheng 2011;Ou Yang et al 2009. On the other hand, many papers have extended DEMATEL technique to consider fuzzy environments (Altuntas et al 2014;Fekri et al 2009;Jeng, Tzeng 2011;Lin, Wu 2004;Hsu et al 2007;Hu et al 2012;Lu et al 2013;Shen, Tzeng 2014) and stochastic DEMATEL (Tamura, Akazawa 2005;Tamura et al 2006).…”