Application of Quality of Experience in Networked Services: Review, Trend & Perspectives

Abstract

Over the last decade, there has been an exponential growth of services over the Internet. Services such as online gaming are gaining popularity, whereas, Voice over Internet (VoIP) has been well established. Storage, management and processing of data have moved away from the devices to the cloud. Quality of experience (QoE) defined as the user's perception of service quality is utilized in different technologies, services and products for improving end user satisfaction and provides quality of service (QoS) according to their demands. In this paper, we describe the utilization of QoE in different technologies, services and products for improving end user satisfaction. Specifically, we present the latest developments in QoE in multimedia services, network management, VoIP, web development, games and cloud computing. Finally, we discuss the current research, solutions and present open issues of future research in QoE.

Intervening analysis of internet marketing between the relationship of brand awareness and online purchase decision of mobile products among the students of Heis in Pakistan

“…In 2017, the global social network audience is estimated at 2.55 billion people (16,17) . When conducted as an Internet marketing tool, most investigations have included mobile and other technologies on the web to "share, discuss, discuss, discuss and edit user generated content (16,18) . Unlike print or television advertising, the Internet is not an advertising platform and as a result, companies can determine how consumer information and engagement can affect the way they are browsing.…”

Systematic Analysis of Virtual Reality & Augmented Reality

“…Users now are moving from 2D to 3D video with VR devices, however, they face problems because heterogeneous VR devices of different organizations provide low and high user satisfaction sense of watching of videos [25,26,27]. The researchers did not use the quality of experience (QoE) assessment for VR devices using different parameters such as graphics quality, and the impact of network condition for online videos [28,29,30]. QoE assessment of VR videos was never considered for research purposes so still research work required assessing the user needs for AR videos, which will improve the user experience for AR technology [31,32].…”

Comparison of Fog Computing & Cloud Computing

“…Cloud computing architecture provides three types of services such as software as a service (SaaS), Platform as a service (PaaS) and Infrastructure as a Service (SaaS) [16,54]. NIST gives the definition of cloud that design of computing architecture, which provides high powerful resources for computing, storage, the environment of application development with multiple platforms with ease of management and coordination of all devices of resources at one place [17,18]. Cloud computing also provide mobility features know as mobile cloud computing.…”