Abstract:The Methods-Time Measurement (MTM) tool has been gaining ground for offering costeffective solutions for products/services, focusing on time reduction and wastage elimination. Aiming at the optimization of operations, this research aimed to evaluate the operational results from the MTM tool in a medium-sized beauty salon in the Tianguá-CE city. To carry out the study, the services provided by the salon were evaluated to verify the one that was most relevant, highlighting the services of manicure and pedicure. … Show more
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