Application of key performance indicators for maintenance management of clinics facilities

Shohet, Igal M.; Nobili, Lorenzo

doi:10.3846/1648715x.2016.1245684

Cited by 45 publications

(33 citation statements)

References 33 publications

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“…Some are financial and the others are not. Existing research outside Malaysia has addressed the key performance indicators for the maintenance of hospital buildings [18,19], [9], [20][21][22]. The indicators includes building performance indicators, manpower source diagrams, maintenance efficiency indicators and managerial span of control [18,19], business availability, urgent repair request indexes, manpower utilization indexes, preventive maintenance ratios, average time to repair and maintenance productivity, soft indicators.…”

Section: Literature Review and Theoretical Frameworkmentioning

confidence: 99%

Hospital Building Maintenance Management Model

Olanrewaju¹,

Fang²,

Tan³

2018

IJET

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Wellness of the patients correlated with the hospital building performance. For building to achieve it design objectives and provide value added services to owners, users and other stakeholders, maintenance functions are strategic. As a result, management of the maintenance of hospital buildings is a delicate and expensive task to perform. Despite the fact that there is a lack of representative data on the maintenance of hospital buildings in Malaysia, there is a growing concern surrounding the subject. Fire outbreaks and decay in hospital buildings suggest a need to conduct critical research to investigate the maintenance management practices of hospital buildings. This paper reports part of an ongoing research that aims to develop a maintenance model for hospital buildings. Hence, this current research reports the results of literature reviews and observations on hospital buildings in Malaysia and their maintenance practices. Upon reviewing the literature, a conceptual framework of maintenance model for hospital buildings was proposed. The research found that the current approaches to maintenance management in the hospital buildings were corrective, fragmented, cost-driven and expensive. The procurement of maintenance services was mainly outsourcings. All these call into question, the decision making processes of the hospital maintenance organisations. Collectively, the above considerations have led to the formulation of the main research question- what are the critical success factors [CSFs] for the maintenance of hospital buildings? The current study also discussed a proposed research methodology for the main research. Furthermore, issues pertaining to the research design, ontology and epistemology were briefly discussed. It was established that to enrich the findings of the main research, it was imperative to collect primary data using both quantitative and qualitative research paradigms.

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Section: Literature Review and Theoretical Frameworkmentioning

confidence: 99%

Hospital Building Maintenance Management Model

Olanrewaju¹,

Fang²,

Tan³

2018

IJET

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“…The occupancy of the facilities is 116.8 visitors/sq.m, per annum, below the standard of 175 visitors/sq.m. per annum for Israeli public facilities (Shohet and Kot, 2006).…”

Section: Methods Of the Studymentioning

confidence: 99%

“…Age Coefficient (AC y ) -indicates the effect of age of the building and systems on the annual maintenance expenditure. Its ranges are between 0.5 and 1.6 in office facilities (Shohet and Kot, 2006);…”

Section: Performance Modelmentioning

confidence: 99%

Performance-Based Maintenance of Public Facilities: Principles and Implementation in Courthouses

Shohet

Nobili

2016

J. Perform. Constr. Facil.

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The performance concept in construction implies that the demands of the buildings are specified according to the outcomes of the process rather than according to prescribed detail of the construction method or the maintenance activity. This concept of specification allows concentrating in the outcomes and leaves flexibility for the contactor and the designer. The study was designed on the following hypothesis: Performance-Based-Contract provides an effective procurement platform for contracting maintenance out due to optimization of the technical solution and savings in inspection and control of the contract. Based upon the above hypothesis a maintenance Performance-Based-Contract was designed for outsourcing of maintenance in the public sector. The principles outlining the contract are as follows: establishment of a maintenance performance model and assessment system, Performance-Based-Contracting model based on contractor's Consultancy-Technical prequalification, combined bidding system using technical-qualitative-price criterion for the selection of the winning bid, definition of clear procedure for the transition of the facilities to the contractor, and establishment of defined performance criteria for the facilities along the term of the contract. The study followed 5-stages: (a) Performance model establishment; (b) Performance-Based-Contract development; (c) Benchmarking the facilities according to performance model; (d) Implementation of PBM (Performance-Based-Maintenance) with emphasis on the assimilation of the concept on both contract parties; and (e) Monitoring and comparison of the performance and costeffectiveness of maintenance between Performance-Based-Contract and Prescribed based contract. The study depicts that PBM contributes to consistent improvement of 20% in the performance-cost ratio of the facilities compared with conventional unit-price prescribed maintenance contract.

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“…Owners and investors outsource the responsibility for the daily maintenance of buildings to third parties (i.e., companies specialized in building's maintenance, usually spin-offs of traditional construction companies). Although these maintenance contracts can include some corrective maintenance, their focus is preventive maintenance actions [8]. The choice of this model for the maintenance allows owners to pass on this responsibility to specialized third parties, which may decrease the overall life cycle costs, but frequently limit the level of risk assumed.…”

Section: Introductionmentioning

confidence: 99%

Methodological Proposal for the Development of Insurance Policies for Building Components

et al. 2020

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Insurance is a growing economic activity within the construction sector. Homes and buildings are perhaps the most important investment an individual makes in his/her lifetime. Nevertheless, the market for insurance coverage policies applied to the building envelope is in an embryonic stage, mainly due to the lack of knowledge in terms of risk and costs associated to the failure of these elements. This study provides an innovative and methodological approach to the development of an insurance product that targets the obsolescence of building components. In defining a structured approach to the design of insurance policies for buildings, the use of the service life prediction models proposed in this study allows establishing different types of insurance policies with different risk premiums and evaluating different losses and risks accepted by the owners, thus promoting the increase of the patrimonial value of the asset and reducing the risk of premature failure and the uncertainty of the costs of maintenance during its life cycle.

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Application of key performance indicators for maintenance management of clinics facilities

Cited by 45 publications

References 33 publications

Hospital Building Maintenance Management Model

Hospital Building Maintenance Management Model

Performance-Based Maintenance of Public Facilities: Principles and Implementation in Courthouses

Methodological Proposal for the Development of Insurance Policies for Building Components

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